“quick service, sent me the hat I wanted AND
I like supporting fair trade in my purchases and hopefully helping people in Nepal which is not a rich country”
“this order is a replacement for a much worn garment. I couldn't find one on the York market stall and was pleased to be able to order one online. My order was dealt with in a most friendly and helpful way and I was able to pick it up from the stall thus saving the expensive postal cost after a phone call to confirm the correct size.”
“I am very happy with Black Yak, the quality of there products is great, excellent value for money, and they process and post out orders quickly! I have been a Black Yak customer for a few years now, very reliable, very helpful with enquiries and I can happily recommend Black Yak! Thank you :-)”
“I bought two items - a multi-coloured hat and the large weekend bag in green. I think the two items arrived together although I ordered them a day apart. They arrived well within the time I was advised I would receive them and were well packed. I was totally delighted with both items. The hat is a great fit, covers my ears and the colours are gorgeous and the hat is so very warm. The bag is really a work of art so I'm looking for a space on my wall to hang it up so I can admire it when I'm not using it. Lovely vibrant colours and detailed, careful craftmanship. Looks like both items were made with love. I hope you can relay these comments to the people who made these items”
“I originally bought Black Yak at York Christmas market and got so many compliments when I wore my first black yak, it prompted me to look on-line and order two more tops, which I did and was again completely satisfied with my order and the speed of delivery.
Thank you BlackYak,
I will be back,
Anne (Leeds)”
“Excellent customer service with a very helpful and patient approach. Love my filled zipped version, perfect for the 5 degree swims in Loch Etive in Argyll.”
“excellent service, quick despatch. customer service most helpful in ensuring correct item size is sent. Not the first time I have purchased your products and it wont be the last
thankyou”
English
