“Very friendly customer service. Rang to inform me they had sent wrong garment by mistake. All sorted very efficiently. Pleased with quality of clothing.”
“Lovely product and lovely staff - wrong colour socks sent, but an immediate offer to change them was made. We didn't need to take up the offer, but good to know that we could have done, had we wished.”
“A friend bought me a beany hat for my birthday and since then I have purchased two ....... as a wedding present! for a couple who love the outdoors. There is such a choice of wonderful colours and it's so good to know that the products are responsibly sourced. Thoroughly recommended.”
“Ordered the fleece-lined wool fingerless gloves which were very cosy and great to take camping with me - didn't take up too much space in my bag during the day, and kept my hands warm without losing manoeuvrability at night. I was disappointed to discover that despite being wool gloves, the fleece lining was polyester, but they were still very comfortable and I don't regret the purchase.”
“Brilliant service I said on the order I have a long back and they rang me up to discuss the size. They found me a large with a longer back perfect fit and the best jumper I have ever owned.”
“Amazing, attentive service. Quick delivery. Absolutely love my new Black Yak jacket, very warm and comfy. Will definitely be buying another one soon
ššššš”
“I love the design and quality of the jacket I have received.
The service I received was friendly and prompt and the little note I received with my purchase was a lovely touch.
I will definitely recommend this company to family and friends.
Thank you”
“I ordered a lovely top and included my height, weight, build etc. It was delivered within 3 days and fitted perfectly. Also the Fair Trade
aspect is very important to me. Very happy”
“Very high-quality Hats. Love wool hats but they are usually itchy on my baldy head. These hats have a soft lining and are very comfortable. Love the choice of colour, will be back for more. Cheers.”
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