“Black Yak hats are amazing! They are very high quality, with thick wool, and so cosy. I like how most of them have a soft fleece lining headband inside as it keeps your head really warm and prevents wind chill. There were so many hats to choose from on the website, it took me ages to decide! I especially like the ones with the bright stripy colours. The customer service was excellent as the two hats I ordered arrived quickly. I had picked two different types thinking they were the same type, and there was a kind handwritten note offering me a refund if I had been mistaken in my order. I liked both styles of hat (especially the black rainbow one) so I have kept them both. I will be recommending to everyone they should shop here for Christmas presents :) Keep up the good work Black Yak, and thank you!”
“I was very happy with the service from Black Yak. The ladies I spoke to were very friendly and helpful. I would definitely recommend the web site to a friend.”
“Love! And always have. I get a pair of wrist warmers every year. I normally buy them from a lovely stall in the centre of York but haven’t managed to get their this year. Thank you! I love them”
“Black Yak make a wide range of practical but stylish garments to a high standard. Their online ordering is excellent, and their returns service is efficient should it be needed. But their very human and likable, cheerful and friendly service team are the icing on a very satisfying cake.”
“Have ordered from this company before, and on both occasions my order arrived within 24 hours. Most impressed with the service and the quality of the products. Shall certainly be ordering again.”
“these are beautiful jumpers you can live in throughout the winter. I will treat myself to another next winter.
Just a word of caution the sizes are slightly on the large size, which I think adds to it character.”
“Found this company at a ,market stall in York and was attracted by the bright colours and excellent quality. Ordered a fleecy through their website and was impressed by the range, reasonable pricing and fair trade policy. The item has now arrived and it is really nice. I will be ordering from this company again and will be recommending it to my friends and family.”
“Always a pleasure to deal with Black Yak; Ordered hats on Monday evening, received on Wednesday morning. Quality products and very pleasant customer service. Thank you”
“The fingerless glove/mitts were delivered promptly and were of good quality. I would not hesitate to use Black Yak again and I would strongly recommend their products to anyone.”
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