“Fantastic service and beautiful items. Arrived very quickly even though it was just before Christmas. Kept me informed when the items were dispatched”
“Good to be ab.e to order Christmas presents from a fairtrade company. Good and personal service. Due to the nature of the products sizing is not always standardised so you need to specify clearly on ordering what sort of size is needed and whether you need male or female sizing. However, when you do the response is helpful and prompt. Courier was expensive. Post would have been fine.”
“Under the pressure of delivering Christmas orders, Black Yak were delayed in posting my beautiful green headband, so they upgraded my postage to first class. Excellent service, and my headband is warm, colourful and fits perfectly.”
“Bought a a Christmas gift for my wife, she loves it, quality is outstanding and will definitely keep her warm. Fast delivery and fit as advised by yourselves.
Thank you.”
“I ordered the gift vouchers as a Christmas present for my son and daughter-in-law. They were very well received! They seem to have spent days subsequently poring over the website, selecting their jumpers!”
“Due to the circumstances we are living in at the moment and with it being nearChrishstmad postage was slower but Black Yak kept me well up to date with where my order was at. The hat and gloves are amazing and my daughter loves them to bits, exactly what she needs living here in a very cold Scotland !”
“I ordered the mittens as a gift, having had a pair myself for 12 years(!!) . The quality of the product is excellent, and I'm hoping they give the recipient the same comfort and pleasure that I have experienced.”
“I received lovely woollen fingerless gloves from Black Yak. The delivery was delayed because of the Christmas rush but I received a personal note in the parcel apologising for he delay which was very thoughtful. I would definitely shop with Black Yak again”
English
