Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,452 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“First purchase - transaction was easy and smooth, great communication. Now waiting for delivery of products but so far so good!”

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“I have purchased a few items from Black Cat Medicines and each time I am kept up to date with the progress of my order from the minute they receive the order to its delivery. They are very quick to respond to any queries that I have had with regard to the stock of an item and always very polite. It is easy to purchase from the website.”

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“Great service and selection of products. Very quick delivery. I would thoroughly recommend to any pet owners.”

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“Love this site, Drontal worming tablets are always competitively priced and my order was delivered promptly.”

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“Once again the order was dispatched and arrived promptly. Well priced and good service”

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“Easy to deal with and very fast delivery 👍”

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“Amazing quick service..brilliant prices..excellent quality on the products bought. Highly recommend”

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“Excellent service, ordering without the hassle. Fast despatch of good at great prices. Highly recommended.”

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“Purchase was really easy, communication excellent and delivery promptly made. Very pleased with service from Black Cat Medicines and the treats I bought for my dog were good value for multi pack and free delivery. Thanks”

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“Received within a couple of days also good communication too & good Value for money”

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“A fantastic company to deal with. Made a purchase through ebay, which was a quick and easy transaction with a choice of different payment options. The item was despatched and delivered quickly and I am very happy with purchase”

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“Bought via eBay. Very easy. Kept informed via email every step of the way. Outstanding customer service, great product and price”

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“Very easy to use website and good communications.”

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“Very speedy delivery and better price than anywhere else - always happy with the whole process and service.”

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“Amazing, I ordered through ebay initially when I suspected one of my cats has fleas and upon completion of my order I emailed Black Cat Medicines to request a prompt delivery and the communication was prompt and customer service beat my expectations and was delivered the following day.”

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“A very easy and efficient order process followed by prompt delivery.Thankyou!”

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“Good prices on flea and worm treatments for my cat. Easy to use website and free delivery.”

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“Excellent Services”

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“Ordered eye gel for my cat late afternoon and it arrived the next day! Excellent service!”

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“Black cat Medicines are very organized you always know exactly when your item is coming how long it will take and its always well wrapped”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,452 reviews