Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,992 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with only a tiny suggestion to get that 5th Star. If a tracking reference was attached to a "Dispatched" email notification then it would allow overseas buyers to track and see details of the local courier service too and monitor delivery. Other than that, thumbs up!”

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“I've used Black Cat Medicines a few times and they have always provided great prices and excellent service.”

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“Excellent service”

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“easy to use website arrived 2 days early”

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“Vey easy - what more can I say!”

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“Very easy purchase and the fipnil plus for cats is a great price. Thanks A+++”

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“Great purchase of a lead and collar for my dog, customer interaction and response is something to be proud of, thank you”

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“The website search tool was very effective and there was an abundance of alternative products suggested as substitutes.”

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“I'm totally thrilled with my first experience of using the Black Cat Medicines website. I obtained a regular product which has been out of stock where I usually buy from & my usual secondary back up too. I'd never heard of Black Cat before, but shall certainly be ordering again. So a big thanks from me and 2 very precious bunnies!! ♡♡♡”

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“Excellent product for our 3 dogs and we always get thus product.”

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“excellent product and good value”

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“Great service. Fast delivery”

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“It was straightforward to place an order with Black Cat. I've used them a few times for the same product. It always arrives quickly well-packaged and correct. One time a spray can top was damaged and couldn't be easily used, but they just sent a replacement wi th no quibbles. I didn't have to return the damaged one. Excellent service.”

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“Very easy to navigate”

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“Very efficient,super quick payment system!really pleased with service,would definitely use again!”

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“The web site is very easy to negotiate and the product i purchase is reasonably priced , the cheapest I have found . I have purchased from this website twice and delivery was very quick usually within a couple of days .”

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“Very easy and great communication from them”

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“Very pleased to have found this website, which apart from the Lickimat Felix I was looking for also has quite a range of intriguing products. I could have made a purchase just as a guest but knew I'd be back so decided to register. Well organised site - even some of the sections within the categories have sub-sections of their own! (On a small screen mobile you may need to use a little finger or stylus to properly activate the '+' alongside each listing) Very pleased to have choice of free postage and that gave me delivery in 4 days - not bad during 3rd lockdown! The last pic shows the Lickimat after Caspar's first go with it (his second meal of the morning) He was puzzled at first but with the encouragement of creamy treat soon got stuck in. The visiting stray likes it too!”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 15th January 2021

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“Very easy. The toothpaste arrived less than 24 hours after it was ordered!!! Thank you Black cat”

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“Great products at great prices and speedy free delivery too!! Brilliant. Thank you so much!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,992 reviews