Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,992 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order.”

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“Hi, item easy to order. Unfortunately received damaged as there is no handling care warnings on the packaging. Bottle top smashed & handle dented. Fortunately no leakage as the top has a seal.”

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“Easy to order online, free P&P and competitive price. Will use this website again to order products for my cat Sybil.”

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“Excellent service”

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“Since I made my first order with Black Cat Medicines the company has always impressed me with their excellent customer conduct and professionalism. The speed from making the order and postage time is simply incredible and never fails to surprise me ⭐️⭐️⭐️⭐️⭐️Service. Ordering from the website is extremely easy with an email notification within minutes. My sincere congratulations to Black Cat Medicines.”

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“Favourable prices and reliable delivery”

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“Very easy to navigate this website and buy what i needed, very good service with competitive prices”

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“Very quick delivery, day before estimate, of eye drops for my dog (which were less than half the price charged by the vet), will use again and would recommend.”

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“Easy transaction and good set up”

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“Very well laid out easy to use.item found straight in”

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“Easy purchase. Speedy delivery. Thank you.”

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“Quick delivery item as promised a real pleasure to do business with thank you”

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“Fair price. Excellent communication and service. I'm a happy customer!”

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“Easy transaction for a quality product”

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“Easy to use website with quick dispatch and delivery”

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“First time buyer. Found it very easy to access and complete my purchases.”

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“Excellent service and great prices”

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“very simple and easy”

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“Very good website first time using it very easy to use & very reasonable prices would use again.”

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“Item not received yet so can't comment on that, but good communication and pricing.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,992 reviews