Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,753 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My cat adores Vibrac fish flavoured toothpaste and it has been unavailable everywhere for some months. I was therefore delighted when I came across Black Cat Medicines who had the product at a reasonable price. The website was easy to follow and the goods arrived earlier than expected.”

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“I was happy to found Droncit Spot on Wormer for cats because my cat doesn't want to take a pill. It is not possible to get this Spot on in Germany. So I made this purchase by ebay.”

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“VERY EASY TO PURCHASE. FINGERS CROSSED IT HELPS”

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“Easy to order from the website and dispatched quickly. Own brand supplement can save me money.”

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“Very easy to purchase, and my order was promptly delivered.”

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“good price for the premium product. will definately use in future if they keep prices down.”

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“Very easy to order and excellent price and despatched the following day. Price included postage too.”

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“very fast delivery”

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“The purchase itself was easy. The delivery date was crazy long but I emailed them and they assured me it was a mistake and all would be ok. Then when I ordered and paid, they had to cancel it as couldn’t courier to my address but incredibly informative and apologetic”

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“It was easy to order”

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“Purchase done through E Bay no problem, delivered quickly.”

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“Used eBay so it was easy. Can’t say anything about product/delivery as it hasn’t arrived yet.”

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“It was fairly straight forwarded.I did have to ring up as there was a problem. The staff were so helpful. I will definitely shop here again.”

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“So far so good”

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“Easy transaction, have used before and have found them to be reliable.”

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“I didn’t find what I was looking for easily with “ cat worm medicine” so I looked it up on amazon first to get the product name then found it.”

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“Very easy to order”

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“Well priced and fast delivery.”

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“Used many times always prompt delivery.”

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“Very Easy to order”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,753 reviews