Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,757 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products at reasonable prices, speedy delivery.”

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“Excellent service, still cheapest around.”

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“Good quick service”

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“Thanks, great item and delivery time!”

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“black cat medicine is a really good site to buy for pets yu can trust them. they send your items quickly. and are cheaper than most sites”

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“I purchased Frontline flea treatment pippettes for our 2 moggies. I received a top brand product and good service. Would recommend”

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“Very good product for the money”

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“Super pleased with the indorex spray! - does exactly what it says on the tin! Only quibble is the spray nozzle part seemed to stop working or break about 3/4 Of the way through spraying (it became a dripping liquid out the top) which was disappointing”

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“Good service and great price!!”

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“Very quick dispatch always arrives the next day. Competitive prices a good overall service.”

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“I was happy that I could order the meds I wanted without going into town to the chemist. But I didn't like the fact that I had to give you so much info about myself for an over the counter medicine.”

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“Good price and good quality product”

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“You supplied my order quickly and at a very good price. However, when Jumega was out of stock you completely ignored two emails from me asking when stock would be available. Not impressed!”

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“easy to order and arrives promptly”

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“Received medication promptly. Service was good.”

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“done the job i purchased it for,happy with it,will buy from here again”

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“I have used the Lintbells Yumove for my elderly cat for a couple of years I ordered from Black Cat Medicines and was pleased with the rapid delivery Thankyou”

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“very happy with the product and very fast and good service”

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“Products were readily available and delivered on time.”

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“prompt delivery of items ordered”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,757 reviews