Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,758 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good subsitute”

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“Good friendly service”

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“My dog had smell in her ears , cleaned with your product much better now”

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“Yes i was very happy with the price! Come reasonably quickly to.”

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“Ordered items on 7th Feb had an email saying items dispatched on the 7th. Hadn't received by the 13th so emailed black cat medicine to enquire what estimated date of delivery would be and never got a response back at all. Luckily my order turned up two days later. Was a little disappointed my email was not acknowledged but the product was as expected and value for money.”

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“I bought the Feliway spray and it arrived as expected.”

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“Cheapest I could find with fast postage!”

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“I am satisfied with the product and its price. But I'm not so glad with the relative high costs of sending.”

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“Competitively priced products and free delivery. I’ll be using them again!”

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“Very handy for my cat so easy too use”

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“Ordering online was very easy and the item arrived in two days”

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“I purchased " Yumove advance " for my black cat " Mo " - a fast and reliable service”

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“Took a little longer to arrive than I'd hoped but was able to get delivery to France at a very reasonable cost. Medicine cost also excellent and far cheaper than I would pay at the vet. Would definitely use again”

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“I have two young female sister kittens - The smallest one was a problem pissing in the house but since I used the Felaway spray in small quantities around the house she has got much better - It certainly works! Thank you!”

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“The drops have definitely decreased the amount my female dogs leaks, hopefully they will stop her completely.”

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“Medicine at a good price with excellent service.”

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“Bought worming tablet for my dog. They arrived quickly and were a reasonable price”

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“Great service - orders arrived in good time and not had any problems at all.”

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“Very quick and efficient”

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“Arrived on time but unfortunately didn't do the job. My dog could still reach his stitches. Only good for dogs with short bodies not labradors. Waste of money 😟”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,758 reviews