Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.89

4.9 Rating 9,757 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived on time and did exactly what I needed. I will definitely use them again”

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“Prompt postage”

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“happy with delivery and purchase”

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“Get what you pay for. No issues at all. Arrived in good time and packaged well.”

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“Can not recommend highly enough...excellent service, swift delivery and great variety of products”

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“Wrong product sent, droncit instead of drontal. but replacement sent swiftly after informing them. Prepaid envelope sent for return.”

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“Fast and efficient.”

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“arrived on time pleased with service.”

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“I knew the product I was buying so got what I wanted at a fair price and prompt delivery.”

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“Good price and quick delivery. Our cats needs these every three weeks, so we're always looking for the best price :)”

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“Great price, and prompt delivery”

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“Very quick delivery, easy to order and use.”

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“Great service. Fast and efficient free postage. Only disappointment was that the product (Yumove cat) price had increased by £5 in 2 months from £10.89 to £15.59!”

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“Really happy with the competitive price. I haven’t yet received the product I ordered so cannot comment on the product as yet”

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“I have always found Black cat Medicines to be a very good firm and fair in there prices and delivers on time will buy from them again good company”

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“Good price and delivery quicker than expected. Will buy from Black Cat again.”

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“Good service”

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“Unfortunately we did not receive this item it got left lost in mail but there was no hassle in getting a refund thank you”

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“No problems, quick arrival, fast response”

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“Good service”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,757 reviews