Direct 4 Pet (Black Cat Medicines Limited) Reviews

4.9 Rating 9,764 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, free delivery, good products. Would be great if all the sections had products in them. But all round positive shopping experience.”

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“Product did the job, received items in good time, only down point was the amount of packaging - 2 items purchased together were individually wrapped, a bit wasteful, good experience in general though”

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“Ordered frontline easy order Arrived within 3 Days”

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“A happy customer ...thank you”

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“very quick professional service”

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“got rid of most of the flees but still sprayed the area .Best to use it early evening when warm.”

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“fast and efficient service”

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“Was in about of doubt cos it was my first time order from this company, but they've a cheaper price with free and prompt delivery, will definitely use it again.”

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“Very impressed with this purchase thanking you”

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“"\"\\\"Good item fast delivery, thanks\\\"\""”

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“Very good”

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“I used Black Cat Medicines for the first time because the price for the product I wanted was competitive. It was easy to place my order and it arrived quickly.”

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“very good prices, sorry but delivery was a little slow took longer than I expected”

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“Good quick service”

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“Was happy with my purchase”

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“Great item and a good service overall!”

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“The product was delivered promptly and it was good value for money.”

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“Quick delivery and general all round great service.”

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“No problems at all,good delivery times”

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“My order was delivered quickly and without fuss and the price was quite acceptable, I will definitely order from them again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,764 reviews