Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,764 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received item on time have had product before”

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“Very quick delivery and seems to work”

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“Arrived very quickly”

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“Easy website to use and more importantly very speedy delivery !”

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“Delivered quickly and efficiently”

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“My 7 year old greyhound Bluebell, struggles to get up in the evenings, so I saw these tablets on line, and thought I would give them a try. She has only been taking them for 4 days, so early days yet! I will continue to give them to her for the next 3/4 weeks, and if I think she is a bit better, I will be ordering more. So fingers crossed!”

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“Good service at a good price.”

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“Great”

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“very prompt service.”

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“Quick delivery item as described happy with it.”

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“very quick and efficent service”

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“My cats are very happy, and me too! Thanks!”

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“Good quick service”

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“Good product”

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“My chinchillas loved their flying saucer wheel I purchased, but unfortunately it broke after a few days. I e mailed the seller and was very pleased to have a new wheel within a few days, which so far is going strong. Very quick reply and very quick to resend item.”

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“Little miss understanding at the beginning but this was soon solved and now my hamster is loving his new toy. Thanks”

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“Many thanks firstly, I must say that the product I purchased has worked very well with my cats, I wasin doubt at first but now I have seen a great changein my cats, they are calmer and more relaxed it really works. My cats are happy and so am I.”

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“Vary pleased w ith service I received. R Williams.”

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“No complaints. Good and efficient service.”

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“I gave this product to my 2nd dog as he suffered from itchy skin due to a hayfever allergy,also give him hayfever tabs. Yumega has helped considerably,not just reducing his itching but also giving him a soft glossy coat, so much so, that my 1st dog takes this product as well and he has never suffered from itchy skin.they have both taken yumega for the last 2yrs and will always be given it. At 6 and 10yrs ,both labs,many people comment on the condition of their coats and I would recommend your product to anyone.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,764 reviews