Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,764 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,764 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th September 2025

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order of feliway friends diffuser refill today in Australia. The packaging was very damaged, the box inside the padded bag was squashed and the top totally fallen off the box. Luckily the product inside (being liquid!) was not damaged and it hadn't leaked. Perhaps more padding or bubble wrap around the actual product would be better. The speed of receiving my product was good, just not packaged as well as it should have been. I would be concerned to order again in case it broke but if the product works I will want to order it again but only if I can be assured that it would be packaged better.”

Helpful Report

“Works wonders for my cats. Definately a good buy”

Helpful Report

“Quick delivery and great prices”

Helpful Report

“Great service and prices!”

Helpful Report

“My Dog is 7 yrs old she limps a bit when she's been on a long walk. She's only been on the yumove tablets for approximately 5 weeks and now starting to see a bit of improvement., so we'll carry on with them”

Helpful Report

“Ordering from Black Cat Medicines is very easy. My order always arrives promptly. The quality of the medication is very good.”

Helpful Report

“""”

Helpful Report

“""”

Helpful Report

“Good service as always nothing too much trouble”

Helpful Report

“I received my order within a couple if days. Quick service”

Helpful Report

“help my cat eyes.”

Helpful Report

“I found black cat medicines, efficient quick delivery and good product reviews, will shop again for sure.”

Helpful Report

“Order seraquin tablets on 25th of month they came the 28th month great service.”

Helpful Report

“I ordered some calm drops for my rescue dogs. They seem to be helping to keep the barking down. I rated good because when I asked a question, I couldn't get a specific answer so had to research myself.”

Helpful Report

“company fine, delivery ok. wouldn't recommend feliway. got it because of building works behind home and one burmese was urinating on floor and other was rowing with her sister. made absolutely no difference at all. gave to mum who's cat is wallpaper-shredding and, again, no use at all.”

Helpful Report

“Great Product and Quick Delivery”

Helpful Report

“Didx what it said it would. Calm kitty.”

Helpful Report

“Good service . Order later than expected but kept up to date on delivery”

Helpful Report

“Product was as described and arrived on time.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,764 reviews