Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my GREY Tulip Love Seat - easy to navigate website - easy to order - prompt delivery - easy to assemble (approx 20 minutes maximum)”

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“easy essemble quality for price”

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“Good value garden chairs, quick delivery.”

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“Fantastic quality and speedy delivery”

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“Quick delivery”

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“I purchased a grey radiator cover at such a great price. Easy self assemble and would highly recommend. Would definitely purchase from you again . And also was a fast delivery too.”

Big Furniture Warehouse 5 star review on 4th August 2023

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“Excellent service, delivered on time, very clear building instructions, was missing a screw for one of the hinges, as soon as I advised BFW they emailed to advise a replacement was arranged and on its way. Lovely piece of furniture, well made and really easy to build. I did paint it before building as the colour was lovely but didn’t match my decor, I have attached a picture , please be aware the grey finish was lovely, but just not the colour I wanted”

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“item was delivered quickly same as in photo very pleased”

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“Great price and fast delivery, what more do you want? Would certainly use Big Furniture Warehouse again in the future.”

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“I ordered cube storage boxes, they are very lovely quality, fit perfectly in the unit. Fast delivery too. Thank you Big Furniture Warehouse, I wIll be ordering from you again.”

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“Fast delivery and good quality.”

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“Quick despatch and delivery.. item exactly as described on website. Perfect. Just what I wanted at a good price too”

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“Very nice piece of furniture bought for sons bedroom plus it was very good for money would check out this site in future”

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“Good quality products, fantastic prices and quick delivery will definitely purchase from you again. Thanks”

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“Great service. Furniture delivered promptly and at the time stated. Good quality and easy to put together. Table looks great in the hall. Would highly recommend the company.”

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“Good shelving unit, easily assembled. Quick delivery. Very happy customer.”

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“Quality item”

Big Furniture Warehouse 5 star review on 31st July 2023

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“Easy to order, reasonably priced, fast delivery and came assembled. Will definitely use again 😊”

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“I'm very pleased with my purchases from you and arrived when you said they would”

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“I am very happy with my purchase. Highly recommended.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews