Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Fab furniture and fantastic prices.”

Big Furniture Warehouse 5 star review on 2nd June 2023

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“Item purchased was exactly as described. Delivery was prompt. Excellent service.”

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“Advised when despatched and when to be delivered All went like clockwork and goods good quality”

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“I'm delighted, I bought a garden bench which is fantastic quality at a very affordable price. What more can you ask for. Will deffo use this company again.”

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“Great service lovely unit”

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“Very happy with the garden furniture Many thanks”

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“Ordered was dealt with quickly and efficiently easy to put together. Very pleased with my purchase”

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“Excellent service.”

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“Quick delivery, good quality bedside cabinets.”

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“My order arrived on time and was very well packed. The price was almost half the price of the same item on another website. I found the item to be of a decent quality with easy to follow diagrams to assist assembly and I would have no hesitation in using this seller again.”

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“Good seller,delivery on time”

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“Excellent quick efficient service”

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“Delighted with the sofa. It looks great in my living room. Easy to assemble and although fairly firm, it is very comfortable.”

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“It is good for the money just 1 bolt missing so I need to call them for another but once it was together well pleased with it. I will definitely be ordering again.”