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Betfair Reviews

4.7 Rating 7,753 Reviews
97 %
of reviewers recommend Betfair
4.7
Based on 7,753 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
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Phone:

0344 871 0000

Email:

rebecca.shuai@betfair.com

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Anonymous
Anonymous  // 01/01/2019
""these guys are big theif in market, what they do is they easily take money into the account with doing any verfication and after that they close you account when you some money in account and in the name of account verfication they keep on making you fool that your account is in verfication and at after many days you loose hope.. then all your money is eaten by betfair accountverfication team. dont every make account on betfair they will make you earn something and when its time to withdrawl they will take away your money and close your account !
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Posted 8 years ago
Won a bonus and took it off me
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Posted 8 years ago
Gduhdsafhikb
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Posted 8 years ago
All 4 of my teams winning 10 minutes to go cash out suspended only when one of my teams became a draw 2 minutes before full time did cash out appear for pennies customer support blamed the brokers bet fair you are con artists
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Posted 8 years ago
I DON'T RECOMMEND THIS BETTING SITE, AWFUL SERVICE AND THEY CAN'T RESOLVE ANY CUSTOMER ISSUE. YOU LOSE YOUR MONEY IF YOU USE THEM. DON'T FALL LIKE I DID.
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Posted 8 years ago
What can I say about bet fair they refuses to paye out money to my account on two different occasions once when my internet crashed whilst playing on there slots and when I reconnected I won £45 which they refused to paye out and then a sports bet where I said that Tottenham and Chelsea would both receive 4 corners which they did and yet again refuse to paye out where other companies have payed out on that bet bet fair refuse to would never use them again or would recommend people that do don't
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Posted 8 years ago
they closed my account and would not give me my money back.
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Posted 8 years ago
I have an account, but not for much longer. Cashout in horse race in running rarely works and the time lag is between 7 -8 seconds from actual live race so you are betting on a race that is 8 seconds older than your view. Prove it on a Saturday at home or a bookies. Watch video of same race on phone v tv. It's cheating. You cash out on a horse that's already won and yet you think it's still finishing and get less !! Terrible customer service with staff who don't appear to have any knowledge of gambling and always blame the customer kit for streaming or odds problems. site problems increasing. use another bookie. ( not Paddy Power though as same company and site is down more than Betfair!! last Saturday a prime example!!!!
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Posted 8 years ago
Sorry pressed wrong button. Positive 4 stars !
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Posted 8 years ago
Send all dokument but not veryfing my account ask me more dokument veryfing me adress
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Posted 8 years ago
It's a pity that you don't have any of the offers that most online bookmakers have,like betway,sky bet, 888bet paddy power they nearly all have them,betfair had one today and I got in touch with the live chat to find out if they were doing the free bet promotion all through ascot but was informed that it was only for one day. I only have a bet occasionally with betfair now as nearly all the other bookmakers offer far better promotions.
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Posted 8 years ago
Read the small print as they offer great promotional bets but you bet your money and win free bets! Poor
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Posted 8 years ago
It's just all gambling it's bad
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Posted 8 years ago
I'm a casual punter and when I was refused the ability to win more than £100 or place single EW bets of £4 then that did not fit with the values I thought betfair were trying to exhibit about being a different sort of bookmaker. It made me think that the business was no different and therefore didnt deserve my loyal custom either
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Posted 8 years ago
fraud service
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Posted 8 years ago
Some live chat operators are not helpfull
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Posted 8 years ago
BAD PROMOTION NOT GIVEN MY FREE 20 SPINS AT PAYSAFECARD PROMOTION UNDER PLUS SHOP
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Posted 8 years ago
Suspended my account for no reason
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Posted 8 years ago
i want to get us 100 dollars back snd close skrill account its a monster
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Posted 8 years ago
Absolute nightmare trying to get on to my account. First adviser I spoke to was very rude and cut the chat on me when I was raising very valid points that more than likely they didn't have the knowledge to answer. The adviser I spoke to after that was great though
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Posted 9 years ago
Betfair is rated 4.7 based on 7,753 reviews