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Best4Flooring Reviews

4.8 Rating 6,113 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 6,113 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Service excellent, prompt delivery. However 2 out of 13 boxes of planks had been dropped on a corner, damaging the contents. The damage was inside the transport packing and not visible on delivery. I was able to use most of the damaged boards as part of cutting allowance but shouldn’t happen
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Posted 2 years ago
Great vinyl floor delivered promptly, sales and customer services were very helpful.
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Posted 2 years ago
First time using Best4Flooring, was very easy to find what I was looking for, placed my order and the vinyl arrived as promised in a few days, not much more to add.
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Posted 2 years ago
Cock- up with samples. Asked for 3 sheet vinyl samples. Got 3 but 2 were same. Sent email but haven't had missinf sample yet.
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Posted 2 years ago
I’m still waiting for my sample. Requested over a week ago. Poor service
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Posted 2 years ago
Good afternoon Kim, I can see by your Royal Mail tracking information that your sample was delivered today at 11.09am. We'd appreciate it if you could amend your review to reflect this. Kind regards
Posted 2 years ago
Arrived really fast and really happy with it!
Best4Flooring 5 star review on 23rd October 2023
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Posted 2 years ago
Samples arrived really quickly (whereas another company still haven't). Good service.
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Posted 2 years ago
Easy to deal with product arrived on the day stated. Would use again.
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Posted 2 years ago
Purchased tape and 35 m2 and chose express delivery. Received confirmation that items would arrive on Monday 16th Oct. It's the 20th today and nothing has arrived nor has anyone from Best4flooring contacted me in this regard. Asked for a refund as the shipment was not fulfilled. Again, no replies. Escalating complaint. How can I recommend the company to anyone based on my experience??
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Posted 2 years ago
Good afternoon, I can see you contacted us at 11.21 today and we are currently looking into why you have not yet received your delivery. It is with the courier and I will provide you with an update in due course.
Posted 2 years ago
The customer service was brilliant and very prompt with communication. The flooring ordered was delivered on date and time all in perfect condition. Special thanks to Meg
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Posted 2 years ago
Brilliant service, all flooring delivered on time and exactly what was ordered 👍
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Posted 2 years ago
Good choice of flooring delivered when they said it would be delivered.
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Posted 2 years ago
What a great company to deal with! Good prices, friendly customer service staff and well packaged delivery bang on time. Excellent- thanks!
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Posted 2 years ago
Absolutely loved the flooring. I've never laid vinyl before, but I made my template, cut the flooring, superb fit and looks beautiful!
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Posted 2 years ago
Ordered the same manufacturer part number as previous and a different item arrived, meaning I had to pay the £50 return shipping after paying the £80 to have the item shipped too me!
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Posted 2 years ago
Great product range at a very good price +the delivery time is amazing
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Posted 2 years ago
Excellent service I will be ordering soon .
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Posted 2 years ago
One star is too much, can't give any more than that as I don't have the item i ordered and paid express delivery for. The delivery driver left the item on my doorstep and signed for it him/herself and claimed that they had instruction to do so by myself via the doorbell. Now my order is missing presumed stolen but because they have a picture of the item on my doorstep it's all good Best4Flooring is happy the delivery has been made. WRONG the order is complete once I have the item and I or someone has signed for it, not just dumped outside my house. First and last time i use this company ever again, ABSOLUTELY DISGUSTING.
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Posted 2 years ago
Was looking for a pink vinyl for my entrance and found one at a really good price, delivery fee is high but I understand with the size/weight it's necessary. Had to change my delivery date so emailed customer service, was dealt with very quickly without issues. My flooring arrived well packaged and I'm really pleased with it. Was easy to fit myself and have had many compliments on the pattern.
Best4Flooring 5 star review on 12th October 2023 Best4Flooring 5 star review on 12th October 2023 Best4Flooring 5 star review on 12th October 2023
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Posted 2 years ago
Excellent product after they delivered the right flooring as the first 33 boxed were labelled incorrectly so sent right back. Sales team kept saying next day delivery 5 days later the correct boxes arrived, after so many excuse even though they were in the wrong. 1 box damaged. Email sent yesterday and no response. The after sales team don't want to know. Spent £1,500 be certain it's 100% even though it's a fab product.
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Posted 2 years ago
Best4Flooring is rated 4.8 based on 6,113 reviews