Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 6,259 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 6,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 27th September 2026

Jacqueline

1590

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, swift service and delivery. Product seems good. Good at answering emails and are extremely helpful but maybe don’t try ringing for help.”

Helpful Report

Posted 2 weeks ago

“I would purchase again from this company ✅✅ Two small comments The pattern appears much larger on the screen than it was Delivery time tracking did not work.”

Helpful Report

Posted 1 month ago

“I haven’t, as yet, purchased from Best4Flooring, (as the opening sentence suggested). Instead, I have been sent complimentary samples. The service has been very good indeed, with prompt despatch and delivery. I have been impressed with the communication to-date too. I like what I see, but will need to run the idea past a fitter, as to whether this product is suitable for the location I have in mind. I still have building work to do, so it might be some time before I reach that point.”

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Posted 1 month ago

“Sample tile sent very efficiently, arrived in a couple of days.”

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Posted 2 months ago

“Brilliant service all round. Fitted vinyl sheeting to bathroom floor. Love it so much ordering more for the kitchen. Happy bunny xx”

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Posted 2 months ago

“Best4 flooring were absolutely fine . The problem was with DX the courier - the delivery driver literally threw into the hall of the house . The floor had recently been sanded and stained . No consideration , he was running late and that was that .”

Helpful Report

Posted 2 months ago

Hi Anne Thank you for your feedback. We're pleased to hear you were happy with the service from Best4 Flooring. We're very sorry to learn about your delivery experience with DX. We understand how frustrating it must have been That is not the standard of care we expect from our delivery partners. We appreciate you bringing this to our attention and will share your comments with DX to help prevent this from happening again. Thank you for choosing Best4 Flooring, and we hope to have the opportunity to serve you again in the future. Kindest Regards Best4Flooring

Posted 2 months ago

“I haven’t got floor covering from you I ordered a sample but it has not arrived! So this is not appropriate to me dissapointing”

Helpful Report

Posted 3 months ago

Hi Jennifer Thank you for your feedback. We're sorry to hear that your sample has not arrived and understand your disappointment. We would like to look into this for you and find out what has happened. Please contact our customer service team with your order details, and we’ll be happy to assist and arrange the next steps. We apologise for the inconvenience and appreciate you bringing this to our attention. Kindest Regards Best4Flooring

Posted 2 months ago

“Product excellent, but delivery a day late”

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Posted 4 months ago

“Website easy to navigate and order, tools all on hand to use to calculate costs. Delivery information clear (only reason lost a star is it was 1 day late) but this may well have been down to the delivery company. Excellent price for the quality. would definately purchase from Best For Flooring again. Thankyou”

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Posted 4 months ago

“We had damage to a delivered item but it was promptly dealt by a great customer service team and a replacement sent”

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Posted 4 months ago

“Great flooring, good price rubbish delivery Knocked you down the star because of the delivery. However, you do give me a full refund for the delivery.”

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Posted 5 months ago

Good Morning Callum Thank you for your review and for your honest feedback. We're delighted to hear that you were pleased with the flooring and found it to be good value for money. We are sorry that the delivery service did not meet your expectations on this occasion. As explained in our FAQs and Terms & Conditions, deliveries are carried out by a third-party courier. The delivery date selected at checkout is a requested delivery date, and we dispatch orders in accordance with that request. However, there are occasions when circumstances outside of our control, such as courier staff shortages, road traffic incidents, or motorway closures, can result in delays. We appreciate your understanding, and we're glad we were able to resolve the issue by providing a full refund of the delivery charge. Your feedback is valuable and helps us work with our delivery partners to improve the service we provide. Thank you for choosing us, and we hope to serve you again in the future. Kindest Regards Best4Flooring

Posted 3 months ago

“The samples provided by the company were very useful, though they did establish that the colours were not what we wanted. The fashion for grey seems to have extended into greens unfortunately.”

Helpful Report

Posted 5 months ago

Hi Lance Thank you for your feedback. We’re glad to hear that you found the samples helpful in making your decision, although we’re sorry the colours weren’t quite what you were looking for. We understand that current colour trends don’t always suit everyone’s preferences, and we appreciate your comments regarding the green tones. Your feedback is valuable and will be shared with our team as we continue to review and expand our range. If there’s anything else we can assist you with or if you’d like help exploring alternative options, please don’t hesitate to get in touch. Kindest Regards Best4Flooring

Posted 5 months ago

“The lino I purchased was superb quality for the price I paid. The only problem was it didn’t arrive at the depot in time for it to be dispatched on time to me, meaning my delivery date from DX was put back into the following week. I was on a tight time schedule so to miss the delivery date was catastrophic. However, after contacting DX I was able to pick the Lino up from the DX depot myself. If it hadn’t been for that hiccup, I would be giving a 5 star review.”

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Posted 6 months ago

“I ordered quite a few samples. There was no charge and the sizes were good. When I contacted them they were helpful and clarified things. As I had lost track of what I ordered. Prices are also reasonable and quality looks good too.”

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Posted 6 months ago

“Make sure you order more carpet than you need because they sometimes cut it 15cm too short.”

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Posted 7 months ago

Hi Darius Thank you for your feedback. When ordering carpet, we always recommend allowing a little extra to ensure the best fit. As part of the manufacturing and cutting process, there can be a small tolerance (up to approximately 15cm), which is standard within the flooring industry. When measuring for flooring, it’s important to measure wall to wall at the widest points and allow extra for doorways, recesses, and any uneven walls. Ordering slightly over your exact measurements helps accommodate fitting adjustments and ensures a smooth installation without shortages. If you’re ever unsure, our team is always happy to help double-check measurements before placing an order. Kind Regards Best4Flooring

Posted 7 months ago

“Delivered in good time, vynyl flooring was nice but very soft to lay down easily torn.”

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Posted 7 months ago

Hi Michael Thank you for your feedback! Vinyl can feel softer and more delicate before it’s fully installed, which can make it easier to tear if handled roughly. Once it’s properly laid and secured, it becomes much more stable and durable underfoot. We’re glad to hear you found the product nice overall and hope you continue to enjoy your flooring! Kindest Regards

Posted 7 months ago

“ordered and received 2 samples. Still considering.”

Helpful Report

Posted 10 months ago

Hi Michael Thank you for your review! We’re glad your samples arrived safely. Take your time deciding, we hope they help you find the perfect flooring for your project Kindest Regards Best4Flooring

Posted 9 months ago

“I like the pattern on the vynl. However, it is described as black & white but is black & cream. It arrived on the day requested and within the time frame stated but it had a large area creased in one corner. It has been fitted and the creases are dropping. The pattern has helped disguise where it is.”

Helpful Report

Posted 10 months ago

Hi Sue Thank you for your feedback. We’re glad to hear that your vinyl arrived on time and that the pattern has helped to disguise the creased area. Regarding the colour, please note that ‘white’ can come in a variety of shades, similar to paint. To ensure you get the exact shade you want, we always recommend ordering a free sample before making a full purchase. We appreciate your understanding and hope you continue to enjoy your new flooring Kindest Regards Best4Flooring

Posted 9 months ago

“Great size sample,lovely quality but unfortunately Royal Mail took too long to deliver and decidied on another product”

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Posted 10 months ago

“I chose best4 over other online flooring companies because of their delivery options and ability to book a specific delivery day. Delivery was sensibly priced,rapid,and friendly driver. Vinyl was great,only issue was several small splits on edge of the roll, overall happy with finished look and got a great quality vinyl for a fraction of the price on other sites.”

Helpful Report

Posted 10 months ago

Best4Flooring is rated 4.8 based on 6,259 reviews