Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.77

4.8 Rating 5,791 Reviews

96 %

of reviewers recommend Best4Flooring

4.8

Based on 5,791 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 14th August 2025

Craig R

Best4Flooring 5 star review on 13th August 2025

Matthew R

Best4Flooring 5 star review on 5th August 2025

Anthony M

Jane P

1434

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what it says on the website very nice flooring”

Helpful Report

Posted 1 week ago

Hi Philip Thank you for taking time to leave are view We are thrilled to hear how much you like the flooring We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 1 day ago

“Very happy with the lino ordered, good quality, great price and delivered when said Only down side is that I live on the Isle of Wight and this company class us as offshore despite the fact that we have a Portsmouth postcode and most companies only charge the normal shipping fees to the island. £65 shipping is ridiculous, more than my order and this will sadly stop me ordering in future”

Helpful Report

Posted 3 weeks ago

Hi Julie Thank you for taking time to leave a review We are delighted to hear how much you like the flooring however we ae sorry to hear you wasn't happy with the delivery fee We use a third party courier service. Standard and express delivery prices are only available on UK Mainland deliveries as the Isle of Man is not Mainland UK it falls under the couriers Highlands and extremities delivery areas. Deliveries to these areas incur an extra cost .The cost and areas are set and calculated by the third party unfortunately we have no control over the delivery cost or what areas the courier classes as the highlands and extremities. There is an option to collect and arrange your own courier if you are able to arrange your own courier. We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 2 weeks ago

“Wrong measurement sent so fitter had a wasted journey and wasn’t very pleased saying that the mistake was put right very quickly and although the delivery didn’t come on the stated day I finally managed to get it laid. Quality of the vinyl is very good and nice looking”

Helpful Report

Posted 4 weeks ago

Hi Susan Thank you for taking time to leave a 5 star review We are sorry to hear there was an initial problem with your order but delighted that this was rectified for you so quickly. The flooring looks amazing in your kitchen. We really hope you continue to enjoy your flooring for years to come and hopefully assist you again in the future Kindest Regards Best4Flooring

Posted 3 weeks ago

“I like the sample I am not ready to buy yet but it’s definitely in the running”

Helpful Report

Posted 1 month ago

Hi Claire Thank you for your kind words and review We are delighted to hear how much you like the samples. We work hard to provide large quality samples to help you choose your perfect flooring. Please do not hesitate to contact our sales team if you have any questions about your samples or any other way we can help Kindest Regards Best4Flooring

Posted 4 weeks ago

“Ordered chosen vinyl and received on delivery date , it was damaged on arrival during transit. I contacted best4flooring and they promptly answered back , after inspection ( by qualified fitter) it was able to be still fitted and I was offered and received a 20% refund on the order , This was my choice but must state if it wasn’t useable I was also offered a replacement. I was impressed with the communication from beginning to end of transaction.”

Helpful Report

Posted 1 month ago

Hi Jason Thank you for taking time to leave a review Please accept our sincere apologies for any inconvenience caused. Whilst the warehouse does their best to makes sure the flooring is well protected and 99% of all orders are delivered safely we cannot always 100% guarantee this due to transportation. We are delighted to hear that our customer service team was able to resolve this for you. Please do not hesitate to contact us if there is anything else we can assist you with Kindest Regards Best4Flooring

Posted 4 weeks ago

“Buona compagnia ed condividere con a Amici”

Helpful Report

Posted 1 month ago

Good Afternoon Katreyna Thank you for taking time to leave a star review We are delighted to hear that you found us a good company and that you have shared our details with friends We hope you enjoy your flooring and to welcome you back for any future flooring needs Cordiali saluti Best4Flooring

Posted 4 weeks ago

“I bought vinyl for my hall and kitchen and I'm very happy with the quality of the vinyl and how thick it is too. Would recommend”

Helpful Report

Posted 1 month ago

Hi Lucy Thank you for leaving a review and your recommendation We are delighted to hear how happy you are with the flooring. We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 1 month ago

“The quality of the flooring was good but there was a tear in the vinyl which thankfully was at one end and able to be cut off.Delivery was a day late despite being ordered a week earlier and a delivery date option being given.”

Helpful Report

Posted 2 months ago

Hi Alan Thank you for taking time to provide a review We are delighted to hear how much you like the flooring and apologise for an issues that you experienced with the delivery. The courier tries their best to ensure that all orders are delivered on time and safely however sometimes due to elements beyond their control can experience delays. We are sorry to hear there was also some damage that occurred. Our sales team are always happy to help if there are any problems with you order upon delivery. We are pleased to hear that you managed to install the flooring. We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 1 month ago

“Good quality & the best price, plus delivery options were good.”

Helpful Report

Posted 2 months ago

Hi Zoe Thank you for your kind words and 5 star review We are delighted to hear how much you like the quality and price of the flooring. We work hard to provide an excellent service and your words mean a lot to us. We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 2 months ago

“Ordering was easy, comms not as great (hence 4 stars) as I had to chase for a delivery date but they replied quickly and delivery was confirmed. It arrived when predicted and I got a text message the day before to give me a rough time so I was not hanging around all day for it! Flooring itself was packed well, design is as expected and it's already fitted in my bathroom - very pleased with it.”

Helpful Report

Posted 2 months ago

Thank you for taking time to leave a review We are sorry to hear that we didn't quite make your experience 5 stars. The delivery date is requested by the customer when the order is placed online and confirmation is sent with the requested delivery date as soon as the order is sent. We apologies if you didn't not receive this. It is sent automatically from the system so could have gone into your junk mail . We are so pleased to hear that this was quickly rectified and that delivery went smoothly. . We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 2 months ago

“Not fitted yet waiting for plumber etc but delivery was very good”

Helpful Report

Posted 2 months ago

Hi Jacky Thank you for taking time to leave a review We are so pleased to hear how good the delivery was. We work hard with our couriers to provide an excellent service from start to end. We hope that once it is fitted that you enjoy your flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 2 months ago

“The Lino was partly damaged.”

Helpful Report

Posted 2 months ago

Hi Shams Thank you for leaving a review We are sorry to hear that you order was received partly damaged Whilst the warehouse does their best to makes sure the flooring is well protected and 99% of all orders are delivered safely we cannot always 100% guarantee this due to transportation. Please do not hesitate to contact our sales team if you wish to discuss this further and they will be happy to help Kindest Regards Best4Flooring

Posted 2 months ago

“So had a slight problem with the vinyl, it was checked on delivery and found to have damaged,(probably damaged in transit) contacted the company whom offered to replace it or issue a part refund if it was not returned, as it happened I had ordered more than was necessary and took the part refund. The company were fantastic from start to finish, and the vinyl flooring again fantastic product, easy to lay, didn't need the damaged piece in the end. Thank you guys”

Helpful Report

Posted 3 months ago

Hi Gary We are delighted to hear how much you like the flooring and how good the service was. We apologise for any issues that you experienced with the delivery. The courier tries their best to ensure that all orders are delivered on time and safely however cannot always 100% guarantee no issues during transport We are so pleased to hear that our customer service teams was able to resolve this for you and they thank you for your support. We hope you enjoy the flooring and to welcome you back for any future projects Kindest Regards Best4Flooring

Posted 3 months ago

“Very pleased with my flooring for my bathroom. It was easy to order and the customer service was very good and when there was a delivery problem they resolved the problem quickly and reimbursed the delivery fee. All-in-all very satisfied & would definitely order from them again.”

Helpful Report

Posted 4 months ago

Hi Alison Thank you for taking time to leave a review We are delighted to hear how much you like the flooring and apologise for an issues that you experienced with the delivery. The courier tries there best to ensure that all orders are delivered on time and safely however sometimes due to elements beyond their can experience delays. We are so pleased to hear that our customer service team was able to resolve this for you and how satisfied you are with the service We hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 3 months ago

“Fast delivery. Easy to use website. Shame the lino flooring I bought is really yellow rather than white. Colour is the biggest obstacle to buying online. Everything else, price and service was top notch.”

Helpful Report

Posted 4 months ago

Hi Angela Thank you for taking time to leave a review We are delighted to hear how fast the delivery was and how easy the website was to use We do our best to provide great website images, these are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home. A website image can appear completely different on one device/computer screen to another. The lighting on the lifestyle photo could be artificial lighting from a studio or it could be natural lighting from an actual installation. The colour white comes in difference shades just as paint therefore we advise to order a free of charge sample to ensure its the correct colour for your home. The flooring looks great in your bathroom and cannot see any yellow in the pictures provided. We do hope you enjoy the flooring and to welcome you again for any future projects Kindest Regards Best4Flooring

Posted 4 months ago

“Delivered on timee as expected. Website easy to use.”

Helpful Report

Posted 5 months ago

Hi David Thank you for taking time to leave a review We are pleased to hear how easy the website was to use and how promptly the order was delivered We hope you enjoy your flooring and to welcome you back again for any future projects Kindest Regards Best4Flooring

Posted 4 months ago

“Thank you for sending me the sample but, unfortunately, it is much darker than I had expected so is not suitable.”

Helpful Report

Posted 5 months ago

Hi Jennifer Thank you for taking time to leave a review We are disappointed to hear that the sample was darker than expected We do our best to provide great website images, these are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home. A website image can appear completely different on one device/computer screen to another. The lighting on the lifestyle photo could be artificial lighting from a studio or it could be natural lighting from an actual installation. Our friendly customer service team are happy to provide any help that you may need to find your perfect flooring Kindest Regards Best4Flooring

Posted 4 months ago

“Good selection on website and easy to use. samples are a good size and arrived in good time. Ordering, quick and delivered as requested.”

Helpful Report

Posted 5 months ago

Hi Dave Thank you for taking time to leave a review We are delighted to hear how much you like the samples and how easy the website is to use. We work hard to provide large quality samples to help you choose your perfect flooring. Our friendly customer service team are always willing to help If you have any question relating to the samples or flooring. Kindest Regards Best4Flooring

Posted 4 months ago

“Excellent product, delivered when promised.”

Helpful Report

Posted 5 months ago

Hi Kevin Thank you for leaving a review We are delighted to hear how much you like the flooring and easy delivery was. We work hard to provide the best service from start to finish. We hope you enjoy your flooring and to welcome you back again for any future flooring needs Kindest Regards Best4Flooring

Posted 4 months ago

“Good product and delivery”

Helpful Report

Posted 6 months ago

Hi Dee Thank you for taking time to leave a review We are delighted to hear your feedback and hope to welcome you back for any of your future flooring needs Kindest Regards Best4Flooring

Posted 6 months ago

Best4Flooring is rated 4.8 based on 5,791 reviews