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Best4Flooring Reviews

4.8 Rating 6,112 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 6,112 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Only reason I'm giving 2 stars is because I've been trying for 2 days to purchase something. As soon as I go to pay, I get prompted to choose a delivery day, but there's no option to choose anywhere on the page!!!
Helpful Report
Posted 2 years ago
Good quality
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Posted 2 years ago
First class service. Easy to use website,simple ordering procedure,good online communications. Delivery made on specified day by helpful delivery service.Product well packaged. Competitive prices. Highly recommend this company.
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Posted 2 years ago
good quality vinyl at a good price came on the day i requested good all round service
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Posted 2 years ago
Purchase two rolls 2m x 6m (hallway) and 2m x 2m (bathroom) Both were laid by a professional floor layer. After floorlayer left , I noticed a mark on my bathroom floor (which is ingrained in the vinyl) I email this company with details invoice number and explanation. I waited over a week to receive a reply from “Michelle” to state I need to submit a complaints form! Complete the complaints form as requested and waited another week for a response where I had to email again asking where is my response as stated on their website they get back within 48 hrs!!The email I finally received was abrupt and rude and basically telling me I’m a “liar” and the mark could have been done by the fitter (which wasn’t the case at all) Absolutely appalling customer service and I will never use this company again totally shambolic
Helpful Report
Posted 2 years ago
Hi Robert, I'm sorry that you feel you have had bad service. We do include clear advice in our order confirmations to check your flooring for defects before fitting, as with all responsibility, we can't accept liability for visible defects after installation. If defects are spotted before installation, we can quickly rectify the issue.
Posted 2 years ago
Five stars for Best4Flooring product and sadly a zero for their telephone answering service when I tried to find out about the promised Friday Express non delivery the answering machine was out of action, and yes I know DX have a separate system for “chat” enquiry service regarding deliveries but early Monday morning they said the delivery company had delivered the goods! The goods arrived later that day. It only takes a phone call to tell me the delivery was going to be delayed over the weekend, hardly an EXPRESS DELIVERY SERVICE!
Helpful Report
Posted 2 years ago
Thanks for taking the time to leave a review. I am sorry to hear that the express service failed. I'm glad you got your order, and I hope once it's installed, it all looks great. I have just refunded your £4.95 express charge, and thank you for your patience.
Posted 2 years ago
I am very pleased with the flooring I purchased,the quality and price is excellent, never having ordered flooring on line before , the website is site easy to use and best of all kept updated with delivery time and delivered when said,courier also polite and helpful,would definitely recommend to family and friends.
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Posted 2 years ago
We only purchased samples which arrived promptly We did try to place an order but delivery was to expensive as it was for Aberdeen
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Posted 2 years ago
Arrived on time and in good condition,very good flooring easy to cut and lay.
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Posted 2 years ago
Disappointed with sample colours and blurred marble affect. The colours were not the same as seen online, and more blue than green which is what we after. Sorry but actual material was ideal.
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Posted 2 years ago
Good product at good price, fast dispatched, well packaged. Highly recommended
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Posted 2 years ago
The laminate flooring arrived when it was promised, extremely well wrapped and protected against damage. Great service. The boards were easy to fit and look great.
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Posted 2 years ago
Excellent service many thanks
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Posted 2 years ago
Ordered samples of vinyl flooring. Once I figured out the sample ordering, it was easy. The delivery was very quick too. Ideally, I'd like to be able to see on the website how thick the vinyl is (insulated or not) and whether textured or not, which would cut the number of samples I ask for
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Posted 2 years ago
Efficient - arrived quickly. Good choice of quality floorings.
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Posted 2 years ago
Very helpful on the phone, nice to actually speak to a person! Fast delivery and exceptionally well packaged. Easy to use website.
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Posted 2 years ago
Excellent choice of floorings with useful information online. Goods dispatched promptly and totally fgit for purpose.
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Posted 2 years ago
Great price , great product , great service
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Posted 2 years ago
Samples requested arrived quickly.
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Posted 2 years ago
Service excellent, prompt delivery. However 2 out of 13 boxes of planks had been dropped on a corner, damaging the contents. The damage was inside the transport packing and not visible on delivery. I was able to use most of the damaged boards as part of cutting allowance but shouldn’t happen
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Posted 2 years ago
Best4Flooring is rated 4.8 based on 6,112 reviews