Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.77

4.8 Rating 5,906 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 12th November 2025

1492

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, no concerns with the delivery at all. My flooring came well packaged and within the time stated.”

Helpful Report

Posted 12 hours ago

“I bought ten boxes of vinyl flooring in March this year. It was delivered promptly and carefully to my garage and is exactly as expected. The kitchen looks great. I ordered another 6 boxes to continue the flooring through the rest of the ground floor. It arrived on time but the courier dumped it outside my front door and ignored me when I asked if it could go in the garage. I carried it box, by box , into the house. Unfortunately when the fitter opened one of the boxes I had accidently ordered the exactsame flooring but in the wrong colour ( I had used the wrong code ). I accept this is entirely my fault but suggest that the website could make it clear that many of the choices have the same name and look the same, but have different code numbers for slightly different colours. I spoke to an agent asking if I could swap the order for the correct colour- the lady was very pleasant and said she would call me back when she had spoken to the manager. I didnt reeive a call so called back the next day and she said theycopuldnt swap the order- I would have to make a new order and return any unopened boxes by courier and ther would also be a cost for "re-stocking" and they would not accept the opened box. As the boxes are pre perforated, I assume to enable easy access to contents, most of the 5 unopened boxes had started to split open down the sides - hardly surprising when they had been thrown down outside my door, moved into the garage and then moved into the house. The cost of the courier plus an unknown charge for "restocking" and the possibility that the split boxes would be refused mean I am not returning the order- I cant use it so I guess it will go to landfill! The flooring itself is great and I have no problem with paying for the return of the incorrect order but I dont understand why there isn't a return/ exchange system in place using the delivery courier to return the incorrect order.”

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Posted 15 hours ago

“The lino is good quality and a good price. I paid for delivery and could choose the day. I was kept updated and the lino arrived on time. Overall excellent service.”

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Posted 15 hours ago

“My sample came very quickly and I was pleased with the quality.”

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Posted 23 hours ago

“I chose best4 over other online flooring companies because of their delivery options and ability to book a specific delivery day. Delivery was sensibly priced,rapid,and friendly driver. Vinyl was great,only issue was several small splits on edge of the roll, overall happy with finished look and got a great quality vinyl for a fraction of the price on other sites.”

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Posted 1 day ago

“Really good quality Lino and very good price compared to other suppliers, fast delivery and exactly what we wanted top company to deal with thank you.”

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Posted 2 days ago

“Prompt delivery, well packaged, good quality flooring , excellent price and a friendly delivery man. Very impressed , thanks you .”

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Posted 2 days ago

“I had a small problem when the tape for my flooring hadn’t arrived but the quick response with there emails it was soon rectified I would highly recommend this company there customer service was excellent”

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Posted 2 days ago

“Good value and great service. My only bug bear would be that the batch numbers for each box were not the same so slight colour variations. I can live with it for the LVT I bought but perhaps they should ensure batches are all the same for each order.”

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Posted 2 days ago

“Best thing I ever did .buying from best 4 flooring . Great prices Quality flooring Quick delivery and communication all through I can recommend 100%”

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Posted 2 days ago

“Thank you for the offer of a free sample, great idea however, I found the pattern a bit on the dull side. The background was cream as opposed to white. Sorry. But thank you very much for the quick response in sending the sample.”

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Posted 3 days ago

“Very satisfied to get a super quick definitive reply to my query. Just a bit sorry that the supplier has discontinued my initial choice. I have many beautiful vinyl floors in my home, all supplied by Best4Flooring ⭐️”

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Posted 4 days ago

“All good, very happy”

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Posted 1 week ago

“Lovely piece of flooring. Well packaged and updates on delivery and time were welcome. Good price.”

Best4Flooring 5 star review on 7th November 2025

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Posted 1 week ago

“Great service. We ordered for collection and it was ready within a couple of hours. Well packaged and the flooring is now down and looks brilliant.”

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Posted 1 week ago

“Very good product looks really nice ,should last for years whent down really good i shall be buying some more after Christmas, and will be showing my friends as ,thanks”

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Posted 1 week ago

“Great range to choose from. I bought a heavily discounted felt backed vinyl for my bathroom. Fast & reliable delivery. I will shop again here. Thanks”

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Posted 1 week ago

“Good choice of products an easy website and quick delivery”

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Posted 1 week ago

“Samples arrived quickly have placed an order. Vinyl flooring arrived between the times on the email received. Good customer service as not able to sign not checked, informed customer service and received a prompt reply.”

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Posted 1 week ago

“Didn't receive item”

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Posted 1 week ago

Good morning Gemma, I can see your free sample was despatched on 29/10/25 with Royal Mail. It appears they haven't tried to deliver this just yet. Please give it a couple more days and then get in touch with our sales team for a replacement if you have not received it. Thank you

Posted 1 week ago

Best4Flooring is rated 4.8 based on 5,906 reviews