Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.77

4.8 Rating 5,965 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 2nd January 2026

1509

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.Prompt delivery. Well packaged.”

Helpful Report

Posted 2 years ago

“Still waiting for delivery. Not happy. Changed delivery address last week.”

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Posted 2 years ago

Hi Katharine, I have looked in to this and cannot see any correspondence from yourself regarding your delivery or a change of address. Looking at the tracking, a redelivery has been booked by yourself for delivery tomorrow. If this is incorrect, can you please contact our Customer Service team at enquiries@best4flooring.co.uk

Posted 2 years ago

“Samples were sent very quickly but unfortunately they were not to our liking.”

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Posted 2 years ago

“Have received the samples both are really nice but I am looking for thicker vinyl”

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Posted 2 years ago

“Excellent service and product. We ordered Lino for our kitchen and there were a couple of hiccups regarding delivery which I emailed about. Abbie came back to me within 10 mins, sorting any issues. Excellent product also, would def use again (and half the price of the shops)”

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Posted 2 years ago

“I ordered a sample which was promptly dispatched and delivered. Excellent service.”

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Posted 2 years ago

“Good service and great product. 😬”

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Posted 2 years ago

“Excellent service, fast delivery, The sample service is good to help choose before you buy, as you get an idea of what it is going to look like in the room.”

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Posted 2 years ago

“Really disappointed, we ordered our flooring on the Thursday, had a email on the Friday to say it had been dispatched and that we would receive our flooring on the Tuesday. On the Monday we were given a time slot for the next day. I then booked a day off as it was a large order. I then booked a fitter for 3 days later. Our flooring never turned up and we spent the following week trying to chase it up with little response from Best4flooring. In the end up we requested a full refund. We did receive our refund very quickly but have now got to look for another more reliable company and move all my furniture out of 3 rooms yet again.”

Helpful Report

Posted 2 years ago

HI Douglas, I do apologise that this happened to you. Unfortunately, the delivery company had trouble with the delivery of the item and it was misrouted a couple of times. We tried our best to resolve this with the courier, and a complaint was made at the time. We do advise to not book a fitter until your flooring has arrived, incase something like this does arise. Although 99% of our deliveries are made in a timely manner, there is a small percentage that this can happen with. If there is anything that we can help you with in the future please let us know.

Posted 2 years ago

“Good company reasonable prices although I didn't get my flooring as it was damaged and now it's discontinued 😭 but we got a full refund in 24 hrs thanks 👍”

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Posted 2 years ago

“Prompt delivery and good value.”

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Posted 2 years ago

“The cushioned flooring I ordered for my kitchen was good quality and I am extremely pleased with it. It was a good price. I love the colours.”

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Posted 2 years ago

“Great product and very speedy delivery”

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Posted 2 years ago

“Good experience from Best flooring. Linoleum arrived on the day I requested. Have not had it fitted yet. Thank you, would use again.”

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Posted 2 years ago

“I stayed in all day, had a day off work, nothing arrived despite the emails telling me it was out for delivery! It does not matter how good your flooring if it cannot be delivered when you say it will.”

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Posted 2 years ago

Hi Enid, I can see you spoke to our support team regarding this, and they have confirmed your item was misrouted by the delivery company and they have this out on the next working day from when it was due. Unfortunately, this can happen with a very minute percentage of parcels and I do apologise it happened to you. We hope you are happy with your flooring once it arrives!

Posted 2 years ago

“Accessible website , detailed information of products , quick delivery and good customer service all add up to a very good experience with this company”

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Posted 2 years ago

“Sent a free sample quickly with a very pleasant letter. Very impressed.”

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Posted 2 years ago

“The two ladies I spoke to on the phone were so helpful with my order, a credit to the company. Thank You. Colin Cheetham.”

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Posted 2 years ago

“Fantastic service. Easy to shop , find and buy. Great communication from the company. Very fast delivery and well packaged too. Will certainly be using again. Thankyou.”

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Posted 2 years ago

“Really good sample sizes, many competitors sent tiny samples which were no good. You get a nice big piece here and which really helped!”

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Posted 2 years ago

Best4Flooring is rated 4.8 based on 5,965 reviews