Login
Start Free Trial Are you a business? Click Here

Best4Flooring Reviews

4.8 Rating 6,173 Reviews
95 %
of reviewers recommend Best4Flooring
4.8
Based on 6,173 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Best4Flooring Reviews

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

Write Your review

Two of the pieces were very badly made and unusable as whole lengths which left the job a little short, then within two days of the floor being laid gaps on the short edges were opening up through out the whole floor making it look awful. The floor has now been pulled up to be thrown away so a complete waste of time and money. The fitter has emailed a complaint and photos to your site.
Helpful Report
Posted 9 years ago
I requested a sample of vinyl flooring, which was sent promptly. I tried to place an order and was told it was out of stock and the company was unsure whether it would return. WHAT WAS THE POINT OF SENDING THE SAMPLE IN THE FIRST PLACE??? RUBBISH RUBBISH RUBBISH
Helpful Report
Posted 9 years ago
Asked for a sample, didn't get it.
Helpful Report
Posted 8 years ago
Hi Sharon, We sent your free sample via Royal Mail promptly and we ask our customers to let us know if it hasn't been received within 5 working days - since we have no way of knowing otherwise. We would have been more than happy to send out another sample had you got in touch with us. Kind regards, Best4flooring.
Posted 8 years ago
My item has yet to arrive. I've left 2 answerphone messages and no one has attempted to contact me
Helpful Report
Posted 8 years ago
Hi Kim, I am sorry you haven't received your order yet. Unfortunately we have not picked up any messages from you on our voicemail system. But that is not to say you didn't leave any so we are looking into this. I understand you have already spoken to my colleague in sales support this morning and she is dealing with the no-show on your order. Kind regards, Kay
Posted 8 years ago
I requested TWO samples (to see what they would look like when butted together ) only received one.
Helpful Report
Posted 8 years ago
I have still not received samples ordered some time ago. Needless to say I will not be buying from Best4flooring.
Helpful Report
Posted 9 years ago
A couple of weeks after receiving my kitchen floor lino my fitter arrived to lay it. The lino had been laid in my hall way, wrapped in the plastic it was delivered in and was untouched. About 15 minutes into the lino being spread out and the excess being cut off, I noticed a gag in the lino. The fitter was working at the other end of the galley kitchen and had not noticed the damage. He stopped immediately and I called Best4Flooring to advise them of the damage. The gag was about two foot inside the edge and well inside the rolled lino. It must have been damaged in factory. This however was met with a hostile response and a replacement was refused because it had already been cut. After long discussion and several telephone calls (all the the while my fitter was waiting) Best4Flooring outrightly refused a refund so an agreed discount was given for the faulty goods. I would have much rather received a replacement. Very disappointing.
Helpful Report
Posted 9 years ago
Best4Flooring is rated 4.8 based on 6,173 reviews