Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 6,250 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 6,250 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 4th October 2026

Susan P

Best4Flooring 5 star review on 27th September 2026

Jacqueline

Sian

Best4Flooring 5 star review on 26th September 2026

Lynda

Best4Flooring 5 star review on 13th September 2026

Wilma

1591

Anonymous

Anonymous // 01/01/2019

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“I have,already laid your vinyl flooring in my kitchen and am thrilled with the Edwardian style design. I love the samples that have arrived for possibly using in my bathroom”

Best4Flooring 5 star review on 14th July 2026

Helpful Report

Posted 2 months ago

Hi Kim Thank you for taking the time to leave us a review. We're delighted to hear that you’re thrilled with your kitchen flooring and that you love the Edwardian-style design. It’s wonderful to know that the finished result has met your expectations. We're also pleased to hear that you’re happy with the samples you received for your bathroom project. We hope you find the perfect option, and we would be delighted to help when you’re ready to make your choice. Thank you for choosing Best4Flooring, and we hope you continue to enjoy your flooring for many years to come. Kind regards, Best4Floorin

Posted 2 months ago

“Ordered a sample of lino flooring.Was sent packaged very nicely & was very surprised the sample was A4 size!! Much better than the tiny samples other companies have sent as you can't get a true vision of what the flooring will look like with such smaller samples. I have not decided on the flooring but will definately order samples from this company again & hopefully find my exact colour/pattern i am searching for. Thank you.”

Helpful Report

Posted 2 months ago

Hi Debbie Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you were impressed with the size and presentation of your lino sample. We understand how important it is to be able to get a true idea of the colour, pattern, and overall look of a flooring option, which is why we provide larger A4-sized samples wherever possible. We're pleased that you found our samples useful, and we hope you find the perfect flooring choice for your project. We would be happy to send further samples if needed and look forward to assisting you again when you are ready to order. Thank you for considering Best4Flooring.

Posted 2 months ago

“I haven’t got floor covering from you I ordered a sample but it has not arrived! So this is not appropriate to me dissapointing”

Helpful Report

Posted 2 months ago

Hi Jennifer Thank you for your feedback. We're sorry to hear that your sample has not arrived and understand your disappointment. We would like to look into this for you and find out what has happened. Please contact our customer service team with your order details, and we’ll be happy to assist and arrange the next steps. We apologise for the inconvenience and appreciate you bringing this to our attention. Kindest Regards Best4Flooring

Posted 2 months ago

“Requested several samplesnif LVT flooring and I’m torn between which one to choose 😆 I’ll definitely by purchasing one in due course.”

Helpful Report

Posted 2 months ago

Hi Bernard Thank you for your review! We're delighted to hear that you’re happy with the samples and that you’ve found a few options you like. Choosing the perfect flooring can be a tricky decision with so many great designs available! We hope the samples help you find the one that’s just right for your space, and we look forward to helping you with your purchase when you’re ready. Thank you for considering us! Kindest Regards Best4Flooring

Posted 2 months ago

“Samples needed, quick delivery! Brilliant size to chose the design I wanted!”

Best4Flooring 5 star review on 9th July 2026

Helpful Report

Posted 2 months ago

Hi Mary Thank you for your great review. We’re delighted to hear that you found the sample service quick and helpful, and that the sample size made it easier for you to choose the perfect design. Our sample are some on the largest in the industry We appreciate your feedback and hope you’re delighted with your final flooring choice. Kind Regards Best4Flooring

Posted 2 months ago

“Good service,good quality and prompt delivery.”

Helpful Report

Posted 2 months ago

Hi Marianna Thank you for your lovely review. We’re pleased to hear that you were happy with the service, quality of your flooring, and the prompt delivery. We really appreciate your feedback and hope you enjoy your new floor for many years to come. Kind Regards Best4Flooring

Posted 2 months ago

“As a customer of an excellent building company I had to order a quantity of kandean flooring for my new extension. This building consists of a garden room and a bathroom designed to provide me with facilities useful if I become more disabled. I am 92 and unfamiliar with building matters so, not knowing that there are different kinds of Karndean I ordered the wrong kind i,e, clip together rather than adhesive. There was just under a month's delay, mainly because of the hot weather,, before my builder opened a box and discovered the mistake. Best4Flooring are unwilling to refund me so, instead of exchanging them, I have to go ahead with using tiles which my builder says are unsuitable. A pity.”

Helpful Report

Posted 2 months ago

Good Morning Joyce Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with the outcome of your order. As discussed with our Sales Office, our Terms & Conditions state that requests for returns or exchanges must be made within 14 days of delivery. Unfortunately, your request was received outside of this returns period. In addition, the flooring purchased is a made-to-order product supplied specifically for your order, which also means we are unable to accept returns or exchanges after the 14 day period When you initially contacted us, it was explained that your fitter preferred the Glue down version because they felt it was more suitable for the bathroom. However, we advised that the click Karndean flooring you purchased is suitable for installation in bathrooms when installed correctly, and that this is a matter of your fitter's preference rather than the product being unsuitable for the intended use. We do appreciate that this situation has been frustrating, and we're sorry we were unable to offer the resolution you were hoping for. We always aim to be as clear as possible about our returns policy and product suitability before and after purchase, and we wish you all the best with the completion of your extension. Kindest Regards Best4Flooring

Posted 2 months ago

“Just received my flooring samples, I haven’t decided what flooring I’m having yet but the samples I received are excellent quality and the delivery was super quick!”

Helpful Report

Posted 2 months ago

Hi Louise Thank you for your lovely review! We're so pleased to hear that you're impressed with the quality of our flooring samples and that they arrived so quickly. We hope the samples make choosing the perfect flooring a little easier. If you have any questions or need any advice while making your decision, our team is always happy to help! Kindest Regards Best4Flooring

Posted 2 months ago

“Many thanks for the vinyl sample that was sent out it vas very quick delivery, unfortunately you advertised it as 2.5 mm thickness but it was only 1.9, It wasn’t as described”

Helpful Report

Posted 3 months ago

Hi Keith Thank you for your feedback. Just to clarify, the sample you received is the Tangier 07 flooring. This is a 2mm thick product, as stated on our website. There are other products in the Tangier range that are thicker, such as the Tangier 03; however, this item is advertised as 2mm. If you have any further questions or would like help choosing an alternative, we’re always happy to help Kindest Regards Best4Flooring

Posted 3 months ago

“Very quick delivery and accurate tracking. Thank you”

Helpful Report

Posted 3 months ago

Hi Rosemary Thank you for your kind feedback! We're really pleased to hear you were happy with the quick delivery and accurate tracking. We appreciate you taking the time to share your experience and hope to see you again soon! Kindest Regards Best4Flooring

Posted 3 months ago

“Ref order 1000393509 Received your email which suggest that we have had delievery of or order. WE HAVE NOT RECEIVED OUR FLOORING. will you please let me know Why? Regards Ian Ellis”

Helpful Report

Posted 3 months ago

Hi Ian Thank you for your review. Our deliveries team has reached out to you by email regarding your order. As per the order confirmation, the delivery date selected at checkout is 30th June, which is tomorrow’s date. The delivery is an all-day service between 8:00 a.m. and 7:00 p.m. tracking details have been provided which will provide an ETA on the day Please be advised that while 99% of all deliveries proceed without issue, we cannot 100% guarantee deliveries due to factors outside our control such as adverse weather conditions, courier staff shortages, or motorway accidents, which can delay delivery. Please see our delivery FAQ's for any information you may need to know to prepare for your delivery. If you need any help with your delivery, please email deliveries@best4flooring.co.uk who are happy to assist Kindest Regards Best4Flooring

Posted 3 months ago

“Excellent service and very competitive pricing . Recommend without hesitation.”

Helpful Report

Posted 3 months ago

Hi Brian Thank you for your kind review! We're so pleased to hear you were happy with our service and found our prices competitive. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to helping you again in the future! Kindest Regards Best4Flooring

Posted 3 months ago

“Hi very good bit not sure will go with my tiles, might have to order another oops 😬”

Helpful Report

Posted 3 months ago

Hi Danny Thank you for your review! We're pleased to hear that you liked the sample. Choosing the right flooring to complement your tiles can be tricky, so ordering another sample is a great way to compare before making your final decision. If you need any advice or assistance, we're always happy to help! Kindest Regards Best4Flooring

Posted 3 months ago

“smples sent promptly, very helpful”

Helpful Report

Posted 3 months ago

Hi Martin Thank you for your kind review! We're delighted to hear that your samples were sent promptly and that you found our team helpful. We really appreciate your feedback and hope the samples help you find the perfect flooring. If there's anything else we can assist you with, please don't hesitate to get in touch. Kindest Regards Best4Flooring

Posted 3 months ago

“> The lino was delivered exactly on the agreed date, with no delays, and it was exactly what I ordered. They even helped carry the heavy roll into the house. Highly recommended! 👍”

Helpful Report

Posted 3 months ago

Hi Albert Thank you for your fantastic review! We're delighted to hear that your flooring arrived on the agreed date and was exactly what you ordered. It's great to know the delivery team were able to help by carrying the roll into your home. We really appreciate your recommendation and hope you enjoy your new flooring. Thank you for choosing us! Kindest Regards Best4Floooring

Posted 3 months ago

“Requested samples they arrived the next day.”

Helpful Report

Posted 3 months ago

Hi Karen Thank you for taking the time to leave us a review! We're delighted to hear that your samples arrived the very next day. We hope they help you choose the perfect flooring for your project. If you have any questions or need any further assistance, please don't hesitate to get in touch. Kindest Regards Best4Flooring

Posted 3 months ago

“The vinyl was just what I wanted and I am very pleased with it. It was delivered on the day I chose.”

Best4Flooring 5 star review on 25th June 2026

Helpful Report

Posted 3 months ago

Hi Barbara Thank you for your wonderful review! We're so pleased to hear that the vinyl was exactly what you were looking for and that you're happy with your purchase. It's also great to know your order arrived on your chosen delivery day. We appreciate your feedback and hope to serve you again soon! Kindest Regards Best4Flooring

Posted 3 months ago

“I am extremely disappointed with the sample that was sent to me. When I ordered a sample, I expected something that would actually help me make an informed decision about the flooring. Instead, what arrived was barely larger than an A4 sheet of paper. It is so small that you cannot even see the full pattern, variation, or overall appearance of the floor. How is anyone supposed to decide whether they like a flooring product based on such a tiny sample? The whole purpose of ordering a sample is to get a realistic impression of what the floor will look like when installed. This sample completely fails to achieve that. What makes it even more frustrating is that the image showing the flooring on the website displays a larger section of the pattern than the physical sample I received. I can get a better idea of the product from my computer screen than from the sample that was posted to me, which defeats the entire point of ordering one. For a product that represents a significant investment, sending out samples this small feels inadequate and unhelpful. It leaves customers unable to properly assess the flooring before making a purchase decision. Very poor and extremely disappointing.”

Helpful Report

Posted 3 months ago

Good Afternoon Juan Thank you for your feedback. We are sorry to hear that you were disappointed with the sample you received. Our sheet vinyl samples are supplied at approximately A4 size, and we often receive positive feedback regarding their size and usefulness. In fact, they are larger than the sample sizes offered by many flooring retailers and manufacturers within the industry. The purpose of these samples is to allow customers to assess the colour, texture, and print quality of the flooring before making a purchase. As sheet vinyl designs often feature large repeating patterns and natural variations, samples are cut from different areas of the roll. Unfortunately, we cannot guarantee which section of the pattern will be included on any individual sample. As a result, some elements of the design shown in the product images may not appear on the sample received. If there is a particular area or feature of the pattern that you would like to see and it is not represented on your sample, please contact our customer service team. We will be happy to arrange an additional sample from a different section of the flooring, where possible. Kindest Regards Best4Flooing

Posted 3 months ago

“Excellent service, prompt delivery and a very good product. Very pleased.”

Helpful Report

Posted 3 months ago

Hi Christine Thank you for your wonderful review. We're delighted to hear that you were pleased with both the prompt delivery and the quality of the product. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Kindest Regards Best4Flooring

Posted 3 months ago

“I asked for a sample and it arrived. Good sized sample and i will purchase the flooring when I have found a person to lay it for me!”

Helpful Report

Posted 3 months ago

Hi Lorna Thank you for taking the time to leave a review. We're pleased to hear that you were happy with the size of the sample and that it arrived safely. Ordering a sample is a great way to see the colour, texture, and quality of the flooring before making a purchase. We hope you find a suitable fitter soon and look forward to assisting you with your flooring project when you're ready to place your order. If you have any questions in the meantime, please don't hesitate to get in touch. Kind regards, Best4Flooring

Posted 3 months ago

Best4Flooring is rated 4.8 based on 6,250 reviews