Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,426 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

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“Great service from friendly staff , good product at a good price, very happy with the new policy”

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Posted 2 years ago

“I'm a little confused that I've just been signed up to a finance agreement. This was not made clear over the phone to me and it looks like I've agreed to a loan agreement?”

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Posted 2 years ago

Thank you for your review. This has been investigated and we can see from our system that you completed your application using an online link. During the online application, the monthly collections and credit agreement are explained and you are asked to agree to this in order to proceed. We have tried to contact you to discuss your concerns however have not been able to reach you. Please feel free to contact us and we will be happy to answer any questions you may have.

Posted 2 years ago

“Harry is very knowledgeable and professional in his manner and the way he explained everything to me. Excellent customer service skills.”

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Posted 2 years ago

“Awesome service and customer care 👍”

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Posted 2 years ago

“I had a very good experience, no pressure from the Advisor and expertly explained by Harry. Harry answered all my questions, he was easy to talk with and nothing was to much trouble. I looked around at other providers, however, I felt Harry and Best Insurance seemed to take better care of my requirements. Happy to recommend.”

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Posted 2 years ago

“Thank you clearly explained service provider.”

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Posted 2 years ago

“Harry Shen was absolutely brilliant.”

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Posted 2 years ago

“Best insurance represented by Ben has given me a great service, Ben was following up with me and making sure that he find me the best quote that meets mine and my family needs. He is very professional and very well versed in his job, indeed a great asset to the firm.”

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Posted 2 years ago

“Brilliant service!”

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Posted 2 years ago

“The service was straightforward, the person I spoke to was knowledgable and answered my questions in a satisfactory manner.”

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Posted 2 years ago

“Very good. Had no problems. Advisor was really good and helpful.”

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Posted 2 years ago

“Was able to sort out via email as busy. Went smoothly”

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Posted 2 years ago

“Very efficient fast, we’ll explained pleasant service”

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Posted 2 years ago

“Advisor Harry very helpful and explained everything clearly.”

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Posted 2 years ago

“Very each to apply and gain a quick result”

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Posted 2 years ago

“Well understandable”

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Posted 2 years ago

“Excellent service, the lady who served me knew the policy information, was extremely helpful and very pleasant. Thank you.”

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Posted 2 years ago

“Company were finding it difficult to contact me due to busy job role and missing multiple calls but they persevered and after several weeks, we found a time that suited both of us to go through questions. Only 4 or 5 questions after the initial application and within 5 mins, my documents were sent to me.”

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Posted 2 years ago

“Very very helpful. Thank you Bradley”

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Posted 2 years ago

“Emily of Best Insurance was very helpful in sorting out trying to insure me for Accident and Sickness coverage, especially regards the due diligence spent in trying to ensure that the insurance was a "best" fit. Despite my not being satisfied with the Insurer's terms and conditions, Emily was still able to help me with alternative insurance that I am satisfied with. Good service and outcome all around. Thanks Emily”

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Posted 2 years ago

Best Insurance is rated 4.8 based on 1,426 reviews