Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,419 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harry was fab, efficient and very helpful.. great culture Best insurance”

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Posted 6 years ago

“A colleague of mine passed me your details as he had taken out a similar policy with you to protect against being unable to work through illness. I spoke with 'Harry' and not only was he able to find my colleagues details, but he was tremendously knowledgeable and equally helpful in ensuring I had exactly the cover I needed and no more. It was so nice to be treated as an individual and not to feel like you are dealing with somebody parroting a script and based often in another country. All questions were answered and even ones I hadn't thought to ask. The hard copy policy arrived promptly. I will be happy to recommend you.”

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Posted 6 years ago

“Wonderful customer service and support. Many thanks. I am very content with the insurance you just offered me. Many thanks :)”

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Posted 6 years ago

“From start to finish you were punctual with calls, politetc, fun and professional. It's too early to rate the policy performance but so far I'm very happy and I feel sense of security too.”

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Posted 6 years ago

“Very patient with my quote awaiting my decision and did not hard sale”

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Posted 6 years ago

“First time I have dealt with Best Insurance .Found them to be very efficient not bothering me all the time as regards your policy and gave me plenty of time to read through documents and decide .I only spoke to and advisor once as corresponded via Email but found Harry Shen to be very helpful and friendly.”

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Posted 6 years ago

“Fantastic service, Harry was extremely helpful, informative, not to mention saving us a lot of money on our insurance. Top man, top service!”

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Posted 6 years ago

“Harry Shen was really helpful and talked me through all the points carefully. Lovely to talk to and easy to understand.”

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Posted 6 years ago

“Harry was very helpful and knowledgeable and came across with no pushy sales script. It was a pleasing interaction overall.”

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Posted 6 years ago

“Excellent service from Harry Shen!”

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Posted 6 years ago

“Spoke to Harry previously and he gave me lots of information about the policy. Then didn't hassle me after then contacted him later on and arranged the accident and sickness cover over the phone. Lots of information given and quick service will recommend it to friends.”

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Posted 7 years ago

“Harry was great no pressure in accepting the insurance and he went through the policy bit by bit to ensure we understood everything.”

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Posted 7 years ago

“The advisor Harry was extremely helpful and knowledge, very polite and friendly but, professional as well . Harry was an effective listener and was very kind when I asked him questions relating to a family member of mine I thought would not be able to get insurance. Harry I felt went the extra mile in explains things which really put my mind at peace. It was altogether a very pleasant and comfortable experience and I will most definitely be recommending my friends and family to the company.”

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Posted 7 years ago

“It took a bit longer than expected (not Bests fault - my GPs fault) but Best kept me up to date with progress throughout! They covered me with free cover until my full cover was completed. Best agents Emma & Stephanie kept me up to date & were very friendly each time they were in contact”

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Posted 7 years ago

“Your agent Harry was a joy to deal with. Professional, helpful and polite. He was very thorough and clear in his explanations. An asset to your team.”

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Posted 7 years ago

“Emma Blackmore was fantastic!!! Helped me so much and found the best insurance for me. Emma had a lot of time for me, which showed me that she cared and wanted to get me the best deal. I couldn't thank Emma enough. Top mark. You should be very proud to have Emma work for your team! Very happy customer. I hope to deal with Emma again.”

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Posted 8 years ago

“Best costumer service providers. Quick easy and accurate”

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Posted 7 months ago

“No was a pleasure to deal with”

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Posted 1 year ago

“The consultants and the whole team helped to issue the insurance and I am happy, I hope it will continue to be so.”

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Posted 1 year ago

“Great consultation service and quick response.”

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Posted 1 year ago

Best Insurance is rated 4.8 based on 1,419 reviews