BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,403 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What I wanted when I wanted it at a competitive price!”

Helpful Report

Posted 5 years ago

“Great product range at fair prices with prompt delivery. Have bought from you previously and will do in future.”

Helpful Report

Posted 5 years ago

“Hi BES, I was only talking about your service to my partner last night so your review page has come at the right time!. I will give you an example of how good you are. I ordered some items from toolstation it showed 2 in stock when purchased with free so called next day delivery. then 12 days pass I decide to ring them as my order had not arrived, I could not get though and they terminated my call, but to test how slimy they really are I ring again but this time I went to place an order a guess what a rep answered. What is the point in lying to customers when they quite clearly cannot fulfill orders. This is clearly bad management and they CANNOT use the Covid - 19 as a way out. They cancelled my order with no explanation at all. I will always use you for all my plumbing needs in future. You are doing fine, you are years ahead of toolstation in every single way, they cannot even come close and you certainly know how to keep your customers happy. I wish all of your team all the best for the future, you all deserve it. Kind Regards Les Dixon”

Helpful Report

Posted 5 years ago

“I found dealing with BES a very simple process. My order arrived very quickly so I will definitely use BES again.”

Helpful Report

Posted 5 years ago

“As usual great service, they never let you down”

Helpful Report

Posted 5 years ago

“GOOD QUALITY ITEMS AT REASONABLE PRICES, FAST DELIVERY EASY TO DEAL WITH THANK YOU. WOULD BUY FROM AGAIN.”

Helpful Report

Posted 5 years ago

“I've used BES on many occasions and never been disappointed. Dispatch is always prompt and the range of items is vast.”

Helpful Report

Posted 5 years ago

“Great service! Excellent value products and delivered super fast.”

Helpful Report

Posted 5 years ago

“Found what I was looking for easily and the product arrived when they said it would. No complaints at all. Good job 👍🏻”

Helpful Report

Posted 5 years ago

“Good range of products, very good service, I will certainly buy from them in the future.”

Helpful Report

Posted 5 years ago

“Very very good.”

Helpful Report

Posted 5 years ago

“Good product, fast delivery will use again”

Helpful Report

Posted 5 years ago

“Great service as usual from BES.”

Helpful Report

Posted 5 years ago

“Excellent, efficient and prompt service. Thank you very much!”

Helpful Report

Posted 5 years ago

“Excellent service; received the replacement door inside stated time and fitted immediately.”

Helpful Report

Posted 5 years ago

“A very quick and efficient service. My product arrived in good condition and was well raped in a strong cardboard carton. I'm very happy with my Purchase. Will use BES.CO.UK again.”

Helpful Report

Posted 5 years ago

“Ease of ordering and prompt delivery. Will definitely be using BES again.”

Helpful Report

Posted 5 years ago

“Excellent service - thanks”

Helpful Report

Posted 5 years ago

“Ordered online and thought there might be a problem with delivery due to the corona-virus problems but i was wrong. The delivery came very quickly and the online receipts followed as well. Very happy with this company and will use again without hesitation.”

Helpful Report

Posted 5 years ago

“We will continue to use BES. Efficient delivery and good choice of parts.”

Helpful Report

Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,403 reviews