BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,257 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FANTASTIC, CAN'T BELIEVE IT, SAVED THE DAY! There was a leak in a flat we rent out. It turned out to be a PEV (Pressure Equalising Valve) under the bath. This was a live leak that needed dealing with right away, so I really needed to be able to go into a shop and buy a PEV over the counter, but it's a relatively osbcure part, so that wasn't possible. BES's timescales were as good as that: I placed the order at 8:30pm of an evening and it turned up at 10am the following morning just as I was ready to go to the flat to install it. Unbelievable. A Godsend. Perfect. They saved the day! The only odd thing: And this is due to the supplier, not BES: The valve didn't have any fibre washers (or washers of any sort) with it to help it seal: I had to go out and get some. Seems odd. It was order 1075803 for item 16711 Water Pressure Equalising Valve.”

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Posted 3 months ago

“Wonderful service although carrier left package on roadside instead of the safe place given to them.”

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Posted 3 months ago

“Excellent service. Easy ordering with detailed tracking for delivery. Fast delivery service. Thank you”

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Posted 3 months ago

“Perfect products delivered quickly.”

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Posted 3 months ago

“Good product with very good service”

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Posted 3 months ago

“Really great service on ordering late for next day delivery. A shame DPD are so rubbish at delivering, would be nice if the driver would let us know where he hides items. Found it a day later in neighbours post box.”

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Posted 3 months ago

“Ordered a gas poker and fittings which have now been installed and everything is working perfectly. Delivery was very swift. Excellent service.”

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Posted 3 months ago

“Brilliant service, brilliant selection of stock/supplies.”

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Posted 3 months ago

“Great services, great prices, delivered on time.”

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Posted 3 months ago

“First class service as usual,fast delivery,good product.”

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Posted 3 months ago

“Top quality products with fast delivery.”

BES.co.uk 5 star review on 30th October 2025

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Posted 3 months ago

“I've been buying my small quantities of ducting from BES for 2 years now. The online ordering is quick and easy and the package arrives promptly. I had an issue a while ago with an item but this was resolved very quickly after a quick phone call. Great service.”

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Posted 3 months ago

“Great replacement for our out of date cistern and very fast delivery !”

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Posted 3 months ago

“Brilliant stock of frequently used and obscure parts and with literally overnight delivery saved our day! Ordered at 7:45pm received at 10am following day! Simply brilliant”

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Posted 3 months ago

“Well organise selection process, efficient ordering and checkout process, efficient delivery on time and the goods well packaged, this was my first order and it won't be my last, very happy to use again. The catalog was excellent with lots of information.”

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Posted 3 months ago

“Brilliant Service,very quick delivery easy to choose from catalog.”

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Posted 3 months ago

“Good value; quick delivery ; friendly courier Good service all around”

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Posted 3 months ago

“Good prices, good, very quick delivery, can’t go wrong really”

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Posted 3 months ago

“All good as always”

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Posted 3 months ago

“Very helpful when I had delivery address problems. Also, great for technical advice on the phone!”

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Posted 3 months ago

BES.co.uk is rated 4.7 based on 7,257 reviews