BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,403 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class ordering and delivery not forgetting good value for money”

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Posted 3 years ago

“I have used BES for small bits and pieces over the years and they have been great. Their catalogue and their range of goods is very extensive and well presented. I used them for a range of waste pipe products recently, they had everything in stock and well priced. Their subsequent delivery was inexpensive and rapid. All in all highly recommended!”

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Posted 3 years ago

“Used BES a few times now and not only are they competitive but also prompt with their delivery service.”

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Posted 3 years ago

“No problems with the products or delivery time. However if you had used royal mail instead of a courier I wouldn't have paid import duty. Couriers can charge what they like & did. They basically doubled the price of the items I bought as import duty.”

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Posted 3 years ago

“Excellent service, as always. Thank you”

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Posted 3 years ago

“Unable to get parts locally, therefore had to pay carriage. Still cheaper than going to another town to try and source. Parts reasonably priced. Ordered Wednesday after Christmas Bank holiday and came Thursday morning, though email said it would be Friday. Fitted parts same day and another satisfied customer.”

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Posted 3 years ago

“Have used BES in the past for Central Heating parts and have found them to be extremely reliable with a good choice / price range. Delivery was spot on (able to specify delivery date). I have never had to return anything so can't comment on that side of customer service. I would have no hesitation in using BES again - highly recommended.”

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Posted 3 years ago

“Spot on service”

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Posted 3 years ago

“Does what it says on the can”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“As usual a brilliant and quickly delivered service - Superb”

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Posted 3 years ago

“Fast delivery thanks”

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Posted 3 years ago

“Great company to deal with and fast on delivery.”

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Posted 3 years ago

“Next day delivery good orices, good selection of stock”

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Posted 3 years ago

“great service good prices all i need is nearly always in stock used you for twenty years plus and will carry on using you merry Christmas and happy new year”

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Posted 3 years ago

“I rang up to see if I could just do a one off purchase instead of opening an account. This was no problem and the order was swiftly taken with a bit of light hearted banter in between. The parcel arrived the next day and everything was good”

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Posted 3 years ago

“Great service at a good price.”

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Posted 3 years ago

“Delivery was on time with no issues”

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Posted 3 years ago

“excellent service . i always use Bes”

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Posted 3 years ago

“I would like to highlight excellent customer service from Maureen in sales. I received Brilliant service today and she made sure I had the receipt emailed straight away and even phoned to let me know the items had arrived.”

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Posted 3 years ago

BES.co.uk is rated 4.7 based on 6,403 reviews