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Berry's Jewellers Reviews

4.9 Rating 2,497 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,497 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service. The necklace was exactly how described and beautifully gift wrapped. Definitely use them again and have no problem recommending them.
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Posted 7 years ago
Purchased a watch for my husband. Customer service was excellent. Was made to feel very comfortable and welcome, which is important to me as many high end jewellers can make you feel uncomfortable. Very pleased with watch and service.
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Posted 7 years ago
Great service, staff were really helpful! Would definitely recommend
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Posted 7 years ago
Spoke to Lee in the Newcastle store today, even with a busy shop Lee took time to discuss watch options a share his extensive knowledge on the Patek Philippe brand. I left my details with Lee as my dream watch is not readily available but after today the desire to own and purchase from Berrys has increased ten fold. Thanks for your time Lee and fingers crossed you are able to help me realise a dream and supply the watch we discussed.
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Posted 7 years ago
Windsor Branch - Amazing customer service, selection of watches and knowledge. Most important was that the people I met were not at all pushy and so eager to help. After looking for an automatic watch and coming back to the shop time and time again for over a year I bought it at the Windsor branch where the selection of Jaeger, Patel, IWC, Omega and more was very impressive. In all that time they were eager to help me try all the watches I was thinking of. They were never unhappy to see me and at the end they were competitive on price. Will buy all my watches there!!!
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Posted 7 years ago
David, Nick, Lee and Gemma @ Newcastle branch have been nothing short of exceptional since I first got in touch with them about sourcing my dream Patek Philippe in 2017. They have kept in touch and invited me to exclusive events and low and behold delivered my watch, vaccum sealed on the 20/06/2019. They kept the store open for me way past closing time and provided a really good service when other PP ADs would not even place me on their waiting lists. The service was exceptional, I was given free gifts along with my purchase both for me and my family and the whole experience of buying such as exclusive watch was surreal. The watch was sized by Lee and Nick kindly explained how it is set as well as running through the deep history of the watch and brand. Thanks to Gemma for getting the paper work filled out and David who was on holiday but no doubt played his part in getting it for me. Literally cannot thank them enough for the lengths they have gone through, the gifts were just a nice touch. You really have to see it to believe it. Thanks guys.
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Posted 7 years ago
Had my engagement and wedding ring remade (due to the size of my finger increasing over the years). Very emotional process but Gemma was so kind and patient. Over the moon with the final result, the customer service throughout was amazing, they are all about the customer and trying to accommodate your needs as much as possible. Staff always very polite and happy when I needed to visit the shop in Newcastle. Would not hesitate to recommend this jewellers. :-)
Berry's Jewellers 5 star review on 18th June 2019
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Posted 7 years ago
great service , had an issue with my purchase witch was quickly remedied by Danny , very helpful and very professional .
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Posted 7 years ago
Bought a tissot watch from them. Entire process was smooth and quick. Communication was great and let me know when the item would be delivered. Will use again
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Posted 7 years ago
Wonderful service , will definitely be using you for all my Jensen. Thank you
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Posted 7 years ago
I had to wait until I gave this bracelet as a present to my daughter before I could review. She absolutely loves it and was really impressed by the gift wrapping (so pretty). As for the service you provided, I found the transaction really easy. The site was easy to follow and the item was just like the picture. Thank you. I would definitely use Berry's again!
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Posted 7 years ago
My wife has just opened her 30th wedding anniversary purchased from berry’s And she was over the moon many thanks for a wonderful product
Berry's Jewellers 5 star review on 10th June 2019
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Posted 7 years ago
Brilliant item , super fast delivery! Really pleased thanks
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Posted 7 years ago
I ordered a necklace for my wife birthday.It arrived the next day. Wonderful service.
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Posted 7 years ago
Exactly as described.
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Posted 7 years ago
Absolutely first class transaction, cannot fault this business and would definitely deal again. James Chambers
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Posted 7 years ago
GOOD PRICE FAST EFFICIENT SERVICE 5 STAR AAAAA++++++++
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Posted 7 years ago
Having researched the watch I wanted for some time I came across Berry's and their price was unbelievably good compared to others. The website was easy to use and the watch delivered on time, overall very impressed.
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Posted 7 years ago
I bought a Longines hydroconquest from the Newcastle store, the lady in store could not have been more patient while i made my choice of watch. Great aftersales service when I've been in to get the strap altered one way then the other.
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Posted 7 years ago
Sadly the product was too small but Jess has been most helpful and efficient to rectify this, fabulous customer service
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Posted 7 years ago
Berry's Jewellers is rated 4.9 based on 2,497 reviews