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Berry's Jewellers Reviews

4.9 Rating 2,544 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,544 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Very efficient and easy to navigate. No issues whatsoever. Watch arrived in no time at all!”
Helpful Report
Posted 4 years ago
Dear Imogen, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“My beautiful Chanel J12 Diamond Watch is super stunning, so stylish & classy but sporty at the same time. The staff at Berry's are always amazing but a big shout out to Chris Taylor who advised me on the watch with honesty and integrity with no pushy sales spill. I'm delighted with my new purchase and even received a free gift. Thank you and see you again soon.”
Berry's Jewellers 5 star review on 28th April 2022
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Posted 4 years ago
Dear Valerie, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“Very fast delivery of a quality watch.”
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Posted 4 years ago
Dear Desmond, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Amazing service.”
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Posted 4 years ago
Dear Graeme, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“An easy to navigate website. With very friendly staff. I dealt with Lindsay who couldn’t have been more helpful and efficient. Many thanks”
Helpful Report
Posted 4 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
“I went into Berry's Albion Street, Leeds branch to enquire about a watch I had seen on their website. Josh, the sales person, explained to me that the watch was not available in the store but could be sourced from one of their other branches in a few days. Josh telephoned me when the watch was in the Leeds store and said I could view it at my convenience. I went to try the watch and Josh answered any questions I had. There was no hard sell just a pleasant buying experience.”
Helpful Report
Posted 4 years ago
Dear Paul, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“We visited Berry’s jewellery boutique (Windsor) to purchase an early birthday present for myself! Ian’s service and knowledge was impeccable. We were made to feel very welcomed from the moment we walked into the store. It was interesting to learn about Berry’s own unique and impressive heritage followed by introductions to the other brands we were purchasing from. We were left with an amazing impression of Berry’s. Also, a special shout out to Ollie who was also highly knowledgeable and helped me throughout in a very personable and customer centric manner. It’s much appreciated. I look forward to returning to the store very soon. Thank you!”
Helpful Report
Posted 4 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Dealt with Danny when I had a few questions about my Breitling. Super quick to reply and happy to help, he managed to locate a strap I wanted and fix it to my new watch on the morning of shipping! Very happy.”
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Posted 4 years ago
Dear Michael, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“Went to Leeds commercial street branch today to look at Omega sunglasses, We were served by Danielle who was fantastic, nothing was too much trouble and i ended up trying some watches on to, there was no hard sell, quiet the opposite she suggested we went for lunch and come back if we were still interested . Needless to say we went back to see Danielle, and after a glass of champagne while talking about options i ended up leaving with an omega watch, 2 pairs of sunglasses and a bracelet , and was more than happy with the price they gave me along with a bottle of champagne , Many thanks and we will be back”
Helpful Report
Posted 4 years ago
Dear Nick, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“A very happy shopping experience, fantastic customer service and excellent selection of jewellery.”
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Posted 4 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Excellent service by Chris at Berry's Windsor and Lindsay the Web Assistant. First class.”
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Posted 4 years ago
Dear McMahon, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“Chris, at Berry’s Windsor, gave us both (my wife and I) absolutely top quality service and accurate advice. We enquired about a couple of items. Deal done. He his great. The top manager/ owner was superb as well Go there,”
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Posted 4 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“Berry’s give great customer service and certainly go that extra mile,there's a great range of luxury watches and I find there online service second to none”
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Posted 4 years ago
Dear Dave, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Perfect hassle free transaction with great response when contact was made via email. However, i still havnt received the free gift ?”
Berry's Jewellers 5 star review on 27th March 2022
Helpful Report
Posted 4 years ago
Dear Mr Batey, Thanks for your recent purchase and review. Regarding the free gift, it has been dispatched and should be with you very shortly. Please contact us directly if there are any further concerns. Kind regards Berry's Customer Service Team
Posted 4 years ago
“Berry Jewellers were extremely helpful, down to the smallest detail. Prompt and professional.”
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Posted 4 years ago
Dear Nigel, Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
“Excellent service”
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Posted 4 years ago
Dear Christine, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Order arrived in time and item as expected”
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Posted 4 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
“Excellent service”
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Posted 4 years ago
Dear Marcus, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 4 years ago
“I found every part of my transaction with Berry's jewellers to be superbe. Would definitely recommend.”
Helpful Report
Posted 4 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
“Great support provided when I sent an email enquiry pre placing an order. Order was delivered exactly as promised.”
Helpful Report
Posted 4 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
Berry's Jewellers is rated 4.9 based on 2,544 reviews