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Berry's Jewellers Reviews

4.9 Rating 2,154 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,154 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

I recently wished to purchase a Lalique necklace for a relative and found the one that I was interested in on Berry's website. I had a couple of questions that needed answering so used their "chat" helpline. What a pleasant experience. Eliot, who answered more call was extremely helpful and his customer care was outstanding. I experienced a problem with ordering the item and he went to great lengths to ensure that my order went through. My relative is over the moon with her present. I shall definitely look at Berry's when the need arises in the future.
Helpful Report
Posted 4 years ago
Dear Vanette, Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
Fantastic service and lovely people to deal with now on two occasions. Nothing seems too much trouble or inconvenience with this professional team!!
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Posted 4 years ago
Dear Caroline, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
I purchased my Omega Seamaster from these guys after being recommended by a previous customer and the price was the best I could find and the service was excellent. I received my watch within 3 days as promised and I couldn't be happier. I am aiming to purchase a decent watch each year and Berrys will be my first port of call.
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Posted 4 years ago
Fantastic advice and service. I’m so pleased with my new IWC. A huge thank you to the team at Windsor. A definite 5 star experience!
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Posted 4 years ago
Excellent customer service and prompt delivery for my online order
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Posted 4 years ago
Absolutely cracking service!!, I bought a Jaeger lecoutre Reverso tribute (blue), and it was on my doorstep 2 days later, couldn't be more happier
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Posted 4 years ago
I was interested in ordering a bracelet online. My questions about the piece were answered very quickly and I was very confident in what I was being told. I now have the bracelet and it is as promised. A great service and I would highly recommend Berry’s as a business to deal with.
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Posted 4 years ago
Great shopping experience.Got exactly what I wanted. Beautiful bracelet Thank you
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Posted 4 years ago
Second purchase from berry’s once again fair prices and fantastic customer service that puts most other jewellers to shame (yes I’m talking about you WOS).Berry’s have become my go to jewellers for my watch collecting passion can’t wait for the pandemic to be over and I can visit one of their bricks and mortar store. Keep up the good work guys
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Posted 4 years ago
Amazing service from ordering to delivery to aftercare. Highly recommend this company, caring friendly amazing thank you
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Posted 4 years ago
Online ordering was very easy Someone was always available to reply to any questions I had . My ring had to ordered in and I was kept informed about delivery time. I dealt with Zoe who was extremely professional. Would not hesitate to order again from Berry’s
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Posted 4 years ago
Very helpful and professional Would highly recommend
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Posted 4 years ago
Very helpful online staff
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Posted 4 years ago
I received Exceptional Customer service from the lovely lindsay Buckley, she is so kind and is so helpful a real credit to your store. My purchase arrived quickly and it was very well packaged. I would use this fantastic store again as you are guaranteed Exceptional Customer Service.
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Posted 4 years ago
Excellent, fast service. Thank you
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Posted 4 years ago
Fast delivery and beautiful ring
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Posted 4 years ago
Excellent service and Elliot brilliant.
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Posted 4 years ago
Great delivery service and beautiful chain. Thank you
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Posted 4 years ago
First purchase from Berry’s jewellers and found the process seamless, delivery was prompt and well packaged.
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Posted 4 years ago
Excellent service Berry's received a watch for my husbands 60th Birthday within 24hrs its perfect I am sure he will love it keep up the good work all -thank you
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Posted 4 years ago
Berry's Jewellers is rated 4.9 based on 2,154 reviews