Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,198 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 28th July 2025

R Kumar Shetty Ulthoor

Berry's Jewellers 5 star review on 13th April 2025

J Pearson

Berry's Jewellers 5 star review on 25th February 2025

Berry's Jewellers 5 star review on 21st February 2025

A Maltby

Berry's Jewellers 5 star review on 14th February 2025

T Amin

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of this bracelet was beautiful, however they do not come in different sizes and because of this it was too big for my mums wrist. She was absolutely devastated as she wanted it so much. But returning this item hasn't seemed to be a problem, I emailed the customer services who have given me a number and I have posted the item back”

Helpful Report

Posted 7 years ago

“Delivery was very prompt and well packaged but the next day we rang the store in Newcastle to be told that we could take the watch in for the strap to be adjusted but it would take 2 to 3 hours even though we explained we did not have this time available, not very good after sales for an item that cost nearly 2k”

Helpful Report

Posted 8 years ago

“Ordering & delivery were straight forward and efficient. But when I went into the Leeds Albion street shop for the bracelet re-sizing , after initial contact with someone I felt mostly ignored. The person I dealt with left me sitting at a table on my own , while she chatted to another assistant at the counter . She didn't ask me if I was happy with the watch or if I had any questions, I had to call her over . She didn't seem like a regular assistant, so I don't know if she was some kind of manager or owner . But I was disappointed with the attention I wasn't getting. Hope this comments don't sound like I'm being petty , but its not everyday you spend that kind of money on a watch .”

Helpful Report

Posted 8 years ago

“I ordered online but spoke to the help desk to ensure the item (Bremont watch) was in stock. It was, in the Leeds store. Outstanding telephone support! However, when the watch arrived it had clearly been a display watch and tried on several times, disappointing. As this watch is hard to source I chose to hold onto it but I am looking at £180 for a replacement strap. Not something I expected from a brand like Berry's.”

Helpful Report

Posted 9 years ago

“Great on the day Overall and came away with a luxury product. I wanted an additional strap and folding clasp for the watch and wanted to order there and then but the sales lady offered as a good jestuer, would include the extra in with the price originally quoted. What a nice group to deal with!. I then had a phone call ensuring that I had requested the correct fastening. Yes a folding clasp as befor. Next day I get a call to say it's arrived and I need to bring in my recipt as proof. So than I take time off from work and go to Nottingham and pick up the item. In the shop I get given a strap and no clasp? The store sales then informes my that there has been a mistake!!! She can order a clasp, but there will be an additional charge of £210 but I could . On the day I purchased the watch I would have paid the price, it was me that wanted the strap and clasp. Feeling rather let down to say the least. The store realised the mistake on the order and amended the sales slip after the event”

Helpful Report

Posted 9 years ago

Berry's Jewellers is rated 4.9 based on 2,198 reviews