Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,257 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was an issue with my new boots (the zip would not go down). I took them back to the shop. The Assistant noticed there was a 'bit of glue on the inside of the zip). She was able to sort it for me, and the zip goes up and down now. They would have replaced the boots but didn't have another pair the same! The staff were excellent.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Fabulous no need to say anything else”

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Posted 1 year ago

“Very helpful in the shop, they didn't have my size but ordered them for me and I got them delivered to my house”

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Posted 1 year ago

“Although I was originally sent the wrong pair of boots, Danielle who Inspoke to from customer services was excellent and sorted out the problem very quickly. I actually kept both pairs of boots and am delighted with them. The only reason I didn't rate the service as 5star was because of the original error.”

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Posted 1 year ago

“Beautiful shoes. Just what I wanted but sadly they didn’t fit.”

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Posted 1 year ago

“Website easy to navigate and find what I was looking for.”

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Posted 1 year ago

“Delighted with my shoes! Very happy to support local business.”

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Posted 1 year ago

“Fantastic service with a thank you inside the box…the personal touch goes a long way. Will 100% use again.”

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Posted 1 year ago

“This is the first time I’ve ordered from Begg Shoes and it was a brilliant experience. My Ecco boots are perfect and were at a compete price. Customer care was excellent: prompt delivery, a person message plus a return slip (which wasn’t needed). This is clearly a company with value for money and customer satisfaction at its heart. Thank you.”

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Posted 1 year ago

“Great service delivered within a couple of days, can fault them.”

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Posted 1 year ago

“I'm del. Ignited to have found Begg shoes. They suit my uncomfortable feet reasonably well & though expensive, worth it to.get s ome relief.”

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Posted 1 year ago

“Excellent service, they didn’t have my size in the shop , so a pair was ordered online and delivered to my house within 3 days. Thank you”

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Posted 1 year ago

“I was given very good see at Beggs this last week, and they phoned Inverness and arrange ged for my shoes to be posted on and they arrived two days later as arranged.”

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Posted 1 year ago

“Emma the assistant in your Perth store was excellent. She spent time and energy finding me a pair of boots that suited my rather difficult feet. As they were so comfortable I returned and bought a second pair. She is welcoming and so pleasant. Nothing was too much trouble. A real credit to the store.”

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Posted 1 year ago

“First time purchasing from this company and have to say what a fantastic choice of shoes, my order arrived very quickly, wonderfully packaged and enclosed was a very nice thank you note for my order. Unfortunately the boots were not a good fit for me so will have to return them ( using the returns label enclosed in the parcel) making returns such an easy process for us customers. Thank you Begg shoes for a great service and I already have my eye on another pair of boots to send for shortly.”

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Posted 1 year ago

“While we live at the opposite end of the UK, the service that you get from Begg Shoes is legengary here. The signed note from the packer is a nice personal touch.”

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Posted 1 year ago

“Fast shipping and excellent service as always from Begg shoes Their loyalty program is also very good They stock a wide selection of quality brands Highly recommend”

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Posted 1 year ago

“Excellent service and first class shoes.”

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Posted 1 year ago

“As always, this waa an easy online purchase for an item not in stock in the Kirkwall shop. It was securely packed and promptly dispatched, all with a little thank you note included. Great personal service.”

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Posted 1 year ago

Begg Shoes is rated 4.9 based on 14,257 reviews