Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,579 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 4th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with the shoes I received both in fit and quality but above all was lovely to have a bit of old fashioned service customer. Although ordered online was unexpected and heartening to have a little note thanking me for the order and hoping they would be suitable. Just a bit different this day and age. Loved the shoes more importantly tho and definitely would order from Begg Shoes again.”

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Posted 2 years ago

“Didn’t receive any of the sandals I ordered and had to email several times to get my money back .”

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Posted 2 years ago

Hello Midge Thank you for taking the time to leave a review, and I am sorry that you did not have a more positive experience with us on this occasion. Unfortunately, your parcel was lost in transit and we worked to process your refund as quickly as possible. Your parcel was registered as lost on the 10th of July and we advised that we would process your refund within five working days. We processed your refund on the 14th of July, within our advised timeframe. Kind regards Faith Begg Shoes

Posted 2 years ago

“I was delighted to find my favourite comfy & stylish sandals on Begg Shoes website. I was able to order & relax.”

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Posted 2 years ago

“Fantastic quality, smooth transaction, would highly recommend.”

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Posted 2 years ago

“Excellent. I love the shoes and the delivery was fast and efficient.”

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Posted 2 years ago

“Easy to order. They had exactly what I wanted.”

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Posted 2 years ago

“Lovely shoes. Very happy with them”

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Posted 2 years ago

“I bought the slippers for my wife online. They arrived promptly and she is delighted with them.”

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Posted 2 years ago

“Excellent customer service. I ordered wrong size and had to return and replace. All sorted and so helpful.”

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Posted 2 years ago

“Speedy efficient service. Well packaged excellent quality trainers at a very reasonable price.”

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Posted 2 years ago

“Very disappointed had to return shoes due to sizing unfortunately both my daughter and I need half sizes”

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Posted 2 years ago

“I was very pleased with the Red zipped trainers from Begg. The colour was good and they fitted me well.”

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Posted 2 years ago

“Begg shoe shops are amazing and their staff are so helpful. I wouldn’t go anywhere else for shoes now and would highly recommend to others. Shopping in Beggs is a first class experience!”

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Posted 2 years ago

“Quick delivery and refund procedure.”

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Posted 2 years ago

“Lovely shoes, so comfortable. Good speedy service and nice little note in the package!”

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Posted 2 years ago

“low heels predominate this season. It may be the fashion but I would have preferred a 2 inch heel which is more elegant!”

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Posted 2 years ago

“Bought a pair of shoes, the assistant said my purchase hadnt gone through on contactless so had to chip& pin. Got the shoes home to find they were 2 different colours, phoned them to advise & they then told me my card had gone through the first time so i had been charged twice. Returned the shoes to the shop & got my refund & they ordered me a new pair as i really liked them. 4 days later the shoes arrived but they were the wrong size! How on earth can do many things go wrong on buying a pair of shoes?! By this point i was exacerbated & asked for a refund. Will i return...i doubt it.”

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Posted 2 years ago

Hello Fiona Thank you for taking the time to leave a review, and I was very sorry to read about all the issues you experienced with us. This is well below the excellent service on which we pride ourselves, and I am sorry that you have not had a positive experience with us. I will send you a private email to see how I can resolve this for you. Kind regards Faith Begg Shoes

Posted 2 years ago

“Love Beggs shoe service , always quick and just love the little hand written note! Five Stars every time, just recommended to a friend😊😊!”

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Posted 2 years ago

“Ordered these shoes in a 36 but they sent. 37 which were to big . Need I say more”

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Posted 2 years ago

Hello Thank you for taking the time to leave a review, and I am sorry that you received the wrong size to what was ordered. We pride ourselves on excellent customer service and I am sorry that we have let you down on this occasion. It appears that the mistake was down to human error, and we will highlight this as a training point with our teams. I see that our team in Perth have since refunded your order. Kind regards Faith Begg Shoes

Posted 2 years ago

“Friendly service with an excellent choice of shoes. Fast and efficient delivery service.”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 13,579 reviews