Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,257 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoning an order through to Beggs is an absolute pleasure. Friendly, knowledgeable staff with the gift of their own personality. You can't do better.”

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Posted 2 years ago

“I am a repeat customer and this time ordered two pairs of shoes. They fit really well and are comfortable. The service I received was first class and delivery was very swift. I love the personal touch and that really makes me want to order from Begg Shoes again.”

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Posted 2 years ago

“I have bought quite a few pair of shoes from Begg recently as I like the new brands they are now stocking . The staff are always 100% attentive and very , very polite and helpful.”

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Posted 2 years ago

“Good service. Quick and prompt. Good choice within their website, and great communications, even delivered with a hand written note. Impressed with the communications even though purchased on-line. Will be back for some more shoes in the future. Also, happy to purchase from a family business rather than a big chain.”

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Posted 2 years ago

“Really comfortable shoes (closed toe sandals) straight out of the box! Excellent dispatch, delivery and customer service. Couldn't be more pleased and will be ordering again in the future. Thank you Beggs!”

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Posted 2 years ago

“Huge range of shoes, friendly efficient staff.”

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Posted 2 years ago

“Brilliant…perfect fit & better than expected quality. One of my favourite bits of every purchase is the time an employee takes to send along a handwritten note. It does make it feel they greatly value each & every customer. Love shopping with Begg Shoes!”

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Posted 2 years ago

“I recently purchased the Gabor Ruffle ballerina pumps in the lovely colour of Fuchsia leather. They are extremely comfortable and true to size. I normally find that most shoes of this style tend to be slightly too wide for me, as I have quite slim feet, so I was delighted to find that these shoes are a very good fit for me and I would highly recommend them. The service I received was excellent and I am very pleased with my purchase”

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Posted 2 years ago

“The whole process from ordering online to receiving my order was quick and smooth. Highly recommend Beggs.”

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Posted 2 years ago

“The shoes arrived in a battered and sellotaped box. The crepe paper was so scrumpled - I'd never seen anything like it before from any retailer. The shoes when I tried them on look as if someone with extremely wide feet had not only tried them on but stretched them. They gaped so badly. Not a positive experience and one that can never warrant me recommending the this retailer to anyone.”

Helpful Report

Posted 2 years ago

Hello Kamilla Thank you for getting in touch and I am sorry for the negative experience you have had with us on this occasion. This is not our usual standard, and we will thoroughly investigate this with our team. I have been in touch with you directly since you first reported this issue to us to offer a resolution. If there is anything else we can do, please let me know. Kind regards Faith Begg Shoes info@beggshoes.com

Posted 2 years ago

“Very good service”

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Posted 2 years ago

“The shoes were exactly what I was looking for. They arrived quickly wouldpurchase from them again”

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Posted 2 years ago

“I have bought these kinds of sandals from Beggs before and they are always fabulous. Comfortable, good looking, size fits perfectly, and excellent value for money. The service is quick and friendly. Thank you!”

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Posted 2 years ago

“Smooth ordering and delivery service. Competitive price. 3xcellent product.”

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Posted 2 years ago

“Ordered shoes & when I saw them again realised with my common sense head on that the buckle was in just the place to rub against my bunion especially in a hot country 😩. Explained situation to staff who were very helpful as I ordered another pair instead (loved the Hispanitas though!). Brilliant sandals, just my not brilliant feet! Looks like I've lost my £10 voucher in the changeover though!”

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Posted 2 years ago

“Even though order was online, they sent personal message to thank me for the order. It felt like it was almost in person. Excellent service, everything came in the box, returns label, kind message and a fantastic product, I was so impressed I made a second order.”

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Posted 2 years ago

“Shoes were as I expected and fit well. Begg Shoes were efficient and the delivery arrived on time. The personal note inside was a nice touch. I would use Begg Shoes again.”

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Posted 2 years ago

“Delighted with my new deck shoes . I ordered them on- line and they arrived within 48 hours. Exceptional service and the handwritten note thanking me for the order was a lovely touch.”

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Posted 2 years ago

“I love my new Rieker wedge sandals for the summer, they are a perfect fit. A good range to choose from and the website easy to use. Excellent service, with quick delivery.”

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Posted 2 years ago

“As usual thank you & the Lanzarote from Gabor are great!”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 14,257 reviews