Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,212 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good shop,excellent quality and service. Highly recommend. Thank you very much”

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Posted 5 months ago

“Fantastic company to do business with. Made 2 purchases both times searching the Internet for stockists of what I wanted and both times Begg shoes delivered. Really quick delivery and if required easy ways to make return. Next purchase I will go straight to Begg shoes in the first instance as they have such a variety of brands.”

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Posted 5 months ago

“One phone call secured the Birkenstocks I wanted for a Christmas present. They arrived two days later. Delighted with the service.”

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Posted 5 months ago

“Delighted with my purchase and the service I received. Staff couldn't be more friendly and helpful.”

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Posted 5 months ago

“These boots are just so comfy, I love them. First got green pair in Berwick in 2024, then black, black again and then these denim colour. Staff in Union Street are so, so helpful and give you time and space.”

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Posted 5 months ago

“Excellent service. Quick delivery. Good price for Hotter slippers.”

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Posted 5 months ago

“Great shoes, fast delivery.”

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Posted 5 months ago

“Didn't get my product. No help from the help center.”

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Posted 5 months ago

Hello Ofir Thank you for taking the time to leave a review. We’re very sorry to hear about this issue and appreciate you raising it. You were in contact on 5th January, when we responded the same day with our apologies, an updated tracking link, and advice on next steps. As explained at the time, the parcel will be officially confirmed as lost on 2nd February, at which point a full refund will be issued. We haven’t received a response since our last message, but we remain happy to help and will ensure this is resolved in line with our delivery policy. If we can be of any further assistance, please do not hesitate to reply to our last email. Kind regards Faith Begg Shoes

Posted 5 months ago

“What a fantastic service! My shoes arrived sooner than expected and they were packed with care. I appreciated the hand written note from Karen too. My shoes fitted perfectly, however, there was a returns label and clear instructions on how to return if needed. I will definitely buy Begg shoes again.”

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Posted 5 months ago

“Fantastic service, ordered on Friday received the following Monday. Sadly I have to return my order as the boots I ordered are too narrow for me. Will definitely be checking out your website in future.”

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Posted 5 months ago

“Excellent service, unfortunately I had to return my shoes, but the refund was fast and efficient. I would shop with Beggs again and would recommend this retailer.”

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Posted 5 months ago

“Great quality and excellent service, lovely hand written note from employee placed in package plus return label which was not required.”

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Posted 5 months ago

“Absolutely delighted with the excellent online ordering and delivery of my boots from Begg Shoes. Very efficient service and nice wee note in the box too! Thanks so much.”

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Posted 5 months ago

“The shop has an excellent selection of well priced shoes and the staff are very welcoming and help. A really enjoyable shopping experience!”

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Posted 5 months ago

“ordered slippers online, all delivered as ordered and on time. Had to return due to sizing and now waiting for refund after returning. Returns processs excellent.”

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Posted 5 months ago

“Very satisfied with my sketcher slip ons”

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Posted 5 months ago

“Excellent service. Shoes were bought in the sale and are so comfortable. Begg's service was great and the shoes arrived very quickly. Keot infirmed thriughiut the process.”

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Posted 5 months ago

“I'm new to the area and popped in to look for some new boots. I was made to feel welcome in the shop and the service from the staff was very good. I bought one pair of boots and ordered a pair of trainers to be delivered as they did not have my size in stock. They arrived quickly and were just as expected. It was hassle free, had good choice and friendly staff - I'll definetly shop there again.”

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Posted 5 months ago

“I was a bit skeptical buying wedding shoes online as my feet are fairly narrow ...I thought with the design of the shoe and the standard width and also a decent make all would be well. Thankfully they are lovely and are comfortable to walk in....heel not too high!”

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Posted 5 months ago

“Very comfortable trainer's can walk for miles whilst wearing them, and quite often do. So hard to find 9.5 size shoes these days but Begg Shoes had them. Also they we're expertly packed by Emma from the Inverness store. Will look forward to getting my next pair from them.”

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Posted 5 months ago

Begg Shoes is rated 4.9 based on 14,212 reviews