Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,912 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a pair of sandals which were faulty, Begg shoes went above and beyond to put the problem right for me and issued a full refund. Excellent service⭐⭐⭐⭐⭐ thank you I really appreciated it.”

Helpful Report

Posted 2 years ago

Hello Kathryn Thank you for taking the time to leave a review, and I am very sorry to hear that your sandals have not performed as expected. We'd like to investigate this further with you so that we can ensure you have the best experience possible. I have sent you a private email to find out a little more information about the sandals. Looking forward to hearing back from you. Kind regards Faith Begg Shoes

Posted 2 years ago

“Excellent service from Begg Shoes , would highly recommend . Shoes are a perfect fit and feel comfortable”

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Posted 2 years ago

“Excellent service and very competitive prices.”

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Posted 2 years ago

“Helpful assistant, very comfy and pretty sandals for a wedding.”

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Posted 2 years ago

“Service was very efficient and I had to send one pair back which was easy to do and the refund came through promptly.”

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Posted 2 years ago

“Great shoes. Delivery very efficient”

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Posted 2 years ago

“From ordering to delivery was just perfect & on receipt of my gorgeous Reiker sandals, it was just lovely to find enclosed the box a handwritten note thanking me for my order for me, those little touches shows a Firm cares about their Customers. They were packaged safely & i am looking forward to wearing my lovely sandals with some pretty tea dresses which will match perfectly with them over the hopefully sunny Summer months. I will certainly order from this Family Business again.”

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Posted 2 years ago

“Excellent service and exactly what I wanted”

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Posted 2 years ago

“Hand written note , saying , enjoy your sketchers, that was very nice”

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Posted 2 years ago

“Excellent service. Fast and efficient. Will definitely use again.”

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Posted 2 years ago

“Beggs is wonderful. I am in the USA and got fast email updates for shipping and a kind note from the women who packed my order. class act!”

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Posted 2 years ago

“Great shoes just like the photo . Speedy service I will use this company again”

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Posted 2 years ago

“Great selection of brands. Excellent speedy service”

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Posted 2 years ago

“Lovely design and colour. Very prompt service from this company as always”

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Posted 2 years ago

“Very pleased with my recent purchase of sandals. I wanted nice looking sandals but with good support such that I could walk a good distance in them and my feet wouldn't become sore and hot. They have been put to that test and they are just what I was looking for. Thank you.”

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Posted 2 years ago

“Lovely comfy shoes and delivered promptly with a personalised message! Shopped with Begg shoes before, always reliable.”

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Posted 2 years ago

“I was delighted to find an online shop which delivered the product I asked for very quickly and also paid a refund very quickly. The shoes I decided to keep are exactly what I wanted so I shall buy again”

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Posted 2 years ago

“I am still waiting for my refund”

Helpful Report

Posted 2 years ago

Hello Janet Thank you for taking the time to leave a review, and I am sorry that you are still waiting for your refund. I have checked our system and at present, we have no record of receiving your return back in the post. I have sent you a private email for more information so we can recover your return parcel, and process your refund in a timely manner. Looking forward to hearing back from you. Kind regards Faith Begg Shoes

Posted 2 years ago

“I was looking for a pair of court shoes. I tried a lot of the large retailers but no luck. Then Begg shoe shop popped up, so I had a look at the website and bought a lovely pair of court shoes, they were easy to order and were despatched quickly. When I opened the box there was a lovely hand written note thanking me for using begg, hoping the shoes were what I wanted and that they fit. They were perfect. I will definitely buy from this website again. Good service.”

Begg Shoes 5 star review on 16th June 2023

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Posted 2 years ago

“Excellent service,excellent shoes”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 13,912 reviews