Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,571 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 4th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes. Arrived swiftly. Will use company again.”

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Posted 1 year ago

“My partner can’t walk in any other shoes then sketchers but they are more pricy, but found this online store selling the same types of sketchers for cheaper and they feel exactly the same as the ones he tried on instore at sketchers, but look nicer! Well Happy. Delivery was fast and it even came with a return label to make everything easy incase someone wasn’t happy with what they ordered. And a personally written note, which shows how much they care about your order, was soooo impressed!”

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Posted 1 year ago

“Excellent and patient service by staff .”

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Posted 1 year ago

“Lovely shoes but wrong size for me so will have to reorder.”

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Posted 1 year ago

“Fast and efficient delivery. I ordered on Tuesday and my boots arrived by Royal Mail on Thursday. So easy.”

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Posted 2 years ago

“Such a lovely friendly company, not used them before but would again and highly recommend them for helpfulness and excellent service. Delivery was also very fast and shoes were as expected. They make returns easy should that be necessary, but I am more than happy with my purchase.”

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Posted 2 years ago

“I bought a pair of Legero Tanaro 5 zip ladies suede lacing shoes a year ago and they are so comforable I have just bought another pair in another colour. Easy to order on line, delivered within a few days with a personal note inside. I could not have asked for better service.”

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Posted 2 years ago

“Prompt, efficient service with a personal touch. The little notes enclosed with orders make the customer feel that they are important to Begg Shoes.”

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Posted 2 years ago

“Excellent service. I would recommend this Company”

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Posted 2 years ago

“Very good selection of shoes and extremely prompt delivery.Glad to have discovered this family firm.”

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Posted 2 years ago

“Probably the best shop I have ordered from online, very fast delivery and excellent communication. My Ecco boots are great and I thought the personal hand written note saying I hope I enjoy my boots was lovely. Thank you and I will always look at your site first when order footwear.”

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Posted 2 years ago

“The most comfortable shoes from first wearing! The delivery was a little slow but the package was delivered in very good condition.”

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Posted 2 years ago

“LOVE THESE BOOTS SO COMFY”

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Posted 2 years ago

“Easy to use website. Clear communications. Love that it is an independent family firm. Loved personal touch of note inside (thank you Pauline). Shoes are great and fit.”

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Posted 2 years ago

“Begg shoes have a superb range to suit all ages, sizes and tastes. Ordering online was easy. The hardest part is deciding what to buy as there is so much choice. Each shoe has information in the details regarding sizes and fits. My order arrived quickly and was well packed. It included information regarding my order and returns. There was a handwritten personal note thanking me for my order which was a lovely touch. Unfortunately I had to return some items as they didn't fit as well as I had hoped. The returns process was very straightforward to follow and my refund was dealt with promptly. I did keep shoes and the matching bag which are beautiful, comfortable and ideal for my niece's wedding this year. Thank you Begg shoes!!”

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Posted 2 years ago

“Always get my shoes and boots here. I have wide feet and have never been disappointed. Staff are so helpful in the Perth shop.”

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Posted 2 years ago

“The thing I love about Beggs is the range. I went in to get my husband a pair of slippers and said, "Could I see all the men's slippers you have in blue and a size 11 please?", thinking they'd have about 3 pairs (it was beginning of January when stocks are low everywhere). And the Assistant came staggering out of the stock room 5 minutes later hidden behind a tower of about 10 boxes! I felt really guilty. Beggs hits the sweet spot between high Street and online shopping - ordinary sized shoe shops with a huge range!”

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Posted 2 years ago

“Excellent prompt service as usual. Love my boots. Third pair of same boots.”

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Posted 2 years ago

“I have purchased from Begg Shoes, both instore (Perth) and online. Both experiences were exceptionally good, with excellent customer care and personalised service. Warm friendly service from Kim instore, resulting in purchase of black Muskro ankle boots. So pleased with comfort and quality, I purchased a further pair in brown, online. These were dispatched by Jen, who included a handwritten note. At the same time I purchased a pair of lovely Carmen Khaki Espadrilles, which were dispatched by Rachel, again with a hand written note. Such a special touch! My purchases arrived very promptly and included everything needed for returns, if need be. Can't imagine ever needing to do this, with such positive experiences to date! Thank You Marlene”

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Posted 2 years ago

“This is the first time I have ordered from Beggs. The communication was excellent and the boots arrived quickly and well-packaged. I will certainly look to order from them again.”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 13,571 reviews