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Beer Hunter Reviews

4.5 Rating 2,645 Reviews
86 %
of reviewers recommend Beer Hunter
4.5
Based on 2,645 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Phone:

0161 507 8000

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Anonymous
Anonymous  // 01/01/2019
“Order was a bit delayed due to the Christmas rush, but when it arrived everything was as expected”
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Posted 1 year ago
“Ordered a gift on 10 december. Sent an email follow up when i hadnt heard and received a generic email that orders placed before 18 december would arrive in time for christmas. Received an email that the package was with dpd about 5 days before christmas. When i tracked it on around 20 december it showed it had been returned to sender. When i enquired i was informed the package had broken in transit, did i want a replacement sent out? Yes, i did, however they couldnt get it sorted in time. These things happen, but simple communication and an immeditate dispatch of a replacement package would have meant i got the gift in time. I have been notified i will get a refund so that is OK.”
Helpful Report
Posted 1 year ago
Hi, I am sorry to hear we were unable to deliver your order, we have every faith they will be delivered as despatched but sometimes damages do occur, I have checked your order and can see you have received a full refund. If we can assist you with anything else please contact cs@beerhunter.co.uk. Many thanks, Sue
Posted 1 year ago
“Recipients were very pleased with the wine. Thankyou”
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Posted 1 year ago
“I ordered 4beers and a glass. Arrived on time and in perfect condition. What were the beers like? It's German beer, you can't go wrong! Would I order again? Yes definitely!! I'll just wait for Beer Hunter to read my 5 star review and send me a discount code???? Ready.......!”
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Posted 1 year ago
“Range of choice at reasonable price but let down badly on delivery of goods”
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Posted 1 year ago
Hi Paul, sorry to hear you are disappointed with the delivery, please would you contact cs@beerhunter.co.uk and i can investigate what happened. Kind regards, Sue
Posted 1 year ago
“Easy delivery. Excellent beer”
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Posted 1 year ago
“Nice gift but could have had more packing around glass. Delivery was slow”
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Posted 1 year ago
“The Klopper, Erdinger glasses were great and well received. Thank you”
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Posted 1 year ago
“Beers are very good, well packaged, etc. but there's serious work to be done about delivery logistics! More than a week after my order, it hadn't been dispatched yet, unacceptable.”
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Posted 1 year ago
“Beer Hunter - best way to get fantastic beer online. Great customer service and support Well packed beer and quick delivery Would recommend highly”
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Posted 1 year ago
“This item is not a 250ml glass. I ordered two for a Christmas gift and i have received two 330ml glasses. Im sure others would be happy but these needed to be the sizes described to fit in a holder in a camper van. Not only this, i payed £8 delivery to get them in time for christmas. I am now out of pocket, without a gift and customer services are closed until Monday and may not even reply for 48 hours of receiving my email. So i know this will not be rectified in time for christmas. Beyond disappointing.”
Helpful Report
Posted 1 year ago
Hi, sorry to hear your disappointment, it looks like there was a picking error in the warehouse and the wrong sizes glasses were sent. I have checked customer services and can see that this has been resolved, apologies it didn't get sorted in time for Christmas. Kind regards, Sue
Posted 1 year ago
“Brought 4 cases of German beer for some of my work employee. Went down a treat many thanks”
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Posted 1 year ago
Hi Andy,thank you for this great review our German selection is one off the most vast and High quality selections on the market.
Posted 1 year ago
“Fantastic service from start to finish easy to order, delivery on time and a great product”
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Posted 1 year ago
Hi Bryan, thank you for the wonderful review, much appreciated and great to hear you are happy with the whole experience, cheers! 😊🍻
Posted 1 year ago
“One word.. Stunning 😍”
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Posted 1 year ago
“I bought this beer as a present for a keen beer connoisseur. He loved it. The parcel was beautifully wrapped and arrived on time. I don't drink so I will not be ordering for myself. I will unsubscribe from your emails. Thank you.”
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Posted 1 year ago
Thank you for your wonderful review, great to hear your gift was appreicated by the recipient 😊
Posted 1 year ago
“Fantastic thanks bought for my daughter”
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Posted 1 year ago
Thanks for the review Suzanne, we hope your daughter enjoyed it 😊🍻
Posted 1 year ago
“I have not had my parcel delivered how dare you ask me for a review.”
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Posted 1 year ago
Hi Nicola, I am very sorry to hear this, your order was showing as despatched on our system but the courier failed to to deliver it and we didn't realise this. I have sent an email from customer services to resolve this for you. Kind regards, Sue
Posted 1 year ago
“great selection of beers, easy to purchesa and fast delivery”
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Posted 1 year ago
“Arrived on time good value. Would use again”
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Posted 1 year ago
“I bought 2 mixed cases one beer and one lager, really disappointed in the lager, literally 3 different ones that’s it. Hardly mixed cases like the beer one. Bought the same for gifts last year and had a nice selection”
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Posted 1 year ago
Hi Emma, we are sorry to hear you are disappointed, please would you contact customer services with details of the pack you ordered so we can investigate this. The email address is cs@beerhunter.co.uk. Thanks, Sue
Posted 1 year ago
Beer Hunter is rated 4.5 based on 2,645 reviews