Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,525 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered it for my brother so sadly didn’t get to try any of it myself but it arrived quickly and I’ve been told it’s all excellent !”

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Posted 4 years ago

Hi George, thank you so much for your review.

Posted 4 years ago

“first time customer, fast delivery keen pricing, good choice, may never bother with the supermarket now.”

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Posted 4 years ago

Wonderful! thank you for your purchase and your review Mr Nicholas

Posted 4 years ago

“Ordered the Dilirium Tremens gift set for my brother for his birthday, turned up the day after all intact. Would definitely use again.”

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Posted 4 years ago

Great choice of gift! thank you for your purchase

Posted 4 years ago

“Very disappointed. Said on website a beer was in stock, so I ordered, my money was taken, waited until day before it was due to be delivered to inform me it was out of stock...”

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Posted 4 years ago

Good Afternoon We are so sorry that we were unable to dispatch your order, we notified you as quickly as we can. The last thing we want is to let your customers down.

Posted 4 years ago

“Great choices great service”

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Posted 4 years ago

Hi Scott, thank you for your purchase and your review

Posted 4 years ago

“Beer Hunter is a good source for beer gift packs both with and without alcohol. I bought a non-alcohol beer gift pack for a client and he was very pleased with it. Thank you Beer Hunter!”

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Posted 4 years ago

Thank you for your purchase Monica

Posted 4 years ago

“The selection of gluten-free beer was very good, lots of variety and very high-quality beer. I would give this 5 stars but it took a long time for the delivery to arrive and communication about delivery dates was not great. Sort out your logistics and I will definitely buy again.”

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Posted 4 years ago

Good Afternoon Aoife, we are sorry to hear you experienced a delay in receiving your order. Thank you for your purchase and your feedback

Posted 4 years ago

“Best online beer retailer in the world.”

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Posted 4 years ago

Thank you so much David

Posted 4 years ago

“Very good and well packed. Came quickly. Great selection. My boyfriend loved it”

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Posted 4 years ago

Thank you for your purchase Katie and your review

Posted 4 years ago

“Great selection of beers and really good delivery.”

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Posted 4 years ago

Wonderful - we are so glad to hear this. Enjoy you purchase

Posted 4 years ago

“Keg tasted off. Emailed to complain, no response.”

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Posted 4 years ago

Good Morning, I am sorry to hear this has been an issue with the item ordered. I can confirm that customer services have left you a voicemail and have also sent an email in follow up to this query. We look forward to hearing from you to be able to rectify this for you.

Posted 4 years ago

“You can always tell a good internet company by the way its customer service handles mistakes. This company is one of those Gems. So I ordered 24 x 330ml Jupiler beers via Amazon. I promptly received 24 x 250ml Jupiler beers. Spoke to Jo in Customer services and she couldn't have been more helpful. I could have extra beers to make up the volume shortfall or refund of the difference. I chose the extra beers which duly arrived. In fact I was so impressed with the speed, professionalism and friendliness of their response I have already placed a 2nd order.”

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Posted 4 years ago

Many thanks for your purchase and your review Mike. We apologise again for the error and thank you for giving us the opportunity to be able to rectify it for you.

Posted 4 years ago

“Ordered on 8th December still waiting for goods to be handed to yodel for delivery. No response from emails or voice mails left!”

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Posted 4 years ago

Good Morning Dawn, I am so sorry to hear you have experienced an issue with your order. I can confirm i have just left you a voicemail as i was unable to get through to you. I have also sent an email over to you. Kind Regards Customer Services

Posted 4 years ago

“Order incomplete again first time half the order missing have sent the other half also incompete”

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Posted 4 years ago

Hi Natasha I am so sorry to hear there is an issue with the delivery of your order. If you can please email Customer Services - admin@beerhunter.co.uk with your order number she shall look straight into it Kind Regards

Posted 4 years ago

“Ordered a gift set for a Christmas present a fortnight before Christmas. Chose to collect it at their warehouse as I wasn't too far away. Waited a few days for the confirmation email before trying to call/email. No answers to either. Then received an email to tell me it had been dispatched to me.. Again, no answers to calls/emails after this. I then received an incorrect order, not what I wanted. I finally got hold of customer service who said simply "sorry". I've asked to return this with no response since December. Poor service, I'm now out of pocket with a gift set I didn't want with no response from their CS.”

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Posted 4 years ago

Good Morning Chris, We are extremely sorry to hear you have such a bad experience with us. Please can you contact Customer Services at admin@beerhunter.co.uk with your contact details and we shall ensure a phone call to you today to rectify the error to your order. Kind regards Beer Hunter

Posted 4 years ago

“Do not recommend. Sent an incomplete order. Their customer service response: “Sorry we did not have the items that made the set in stock.” Still charged the full price though. Not impressed.”

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Posted 4 years ago

Good Afternoon I am sorry to hear you are disappointed with your purchase. An unhappy customer is the last thing we want, please can you contact admin@beerhunter.co.uk with your order number and we shall look straight into this for you Kind Regards

Posted 4 years ago

“Order apparently shipped 17 days ago, but the delivery company has not received it. Beer Hunter is not responding to emails or web forms.”

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Posted 4 years ago

Good Afternoon I am sorry to hear there is an issue, please contact admin@beerhunter.co.uk and we shall look into your order / delivery Kind regards

Posted 4 years ago

“Terrible company, very slow to dispatch if at all. Took them nearly a week to decide not to deliver an order and refund as they had run out of the product.”

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Posted 4 years ago

“Ordered beer on the website 23 Nov which falsely advertised "guaranteed delivery before 14 Dec". It is now the 15 Dec, no beer and no reply to 2 x emails that I sent asking for a refund. I will never use them again, a fancy website covers up for their incredulously poor customer service. Avoid.”

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Posted 4 years ago

Hi John We apologise that you experienced a delay, I know the Customer Service team were in touch with you to clarify the item being 'Pre-ordered'. This was clearly advertised on the website and understand missed at time of ordering.

Posted 4 years ago

“Good sevice quick delivery”

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Posted 4 years ago

Than you for your review Janice

Posted 4 years ago

Beer Hunter is rated 4.5 based on 2,525 reviews