Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,526 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,526 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

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“Order for a NYE party in Edinburgh arrived 4 days after I was assured it would. By that time I was already on my way back to Leeds. Total pantomime trying to get the beer sent back to them. No offer of any compensation despite massive hassle and no beer for NYE!”

Helpful Report

Posted 7 years ago

Hi James As discussed by email, please accept my sincere apologies for the fact that you have not received your parcel on time. Thanks Paula

Posted 7 years ago

“The package did not arrive. Was due on the 18th Jan and its now the 20th. So no birthday present for my brother. Where is it?”

Helpful Report

Posted 7 years ago

Hi Gavin, I have tracked your order, this was dispatched from us on the 16th January, the day after you placed your order and is showing as being delivered on 17th January. We do advise that all delivers can take up to 5 working days to be received but we did delivery this earlier than this. The parcel was delivered by Parcel Force and is showing as being signed for. I will send all the details on a separate email. If you would like to review this email and come back to me. Thanks Paula

Posted 7 years ago

“Great selection of beer, slight problem with dispatching the order but once it was sent out it got here the next day! Lovely customer service on the phone, I plan on buying more from beerhunter.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Placed an order intended to be a Christmas Present and the package arrived a day earlier than expected which was no problem. The packaging was excellent to safeguard the amount of glass involved.Overall could not fault anything.”

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Posted 7 years ago

“Prompt delivery and well packaged”

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Posted 7 years ago

“Good selection of beers to choose from. Delivery within time frame. I will no doubt by again from Beer Hunter.”

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Posted 7 years ago

“Bought as a gift, which was received with great enthusiasm!”

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Posted 7 years ago

“When my parcel was delivered, the beer glass inside was broken and the box outside had been disfigured. Really disappointing as this was a Christmas Present for my older brother. Also very dangerous as I almost cut my hand open when opening up the box because of the broken glass. Please ensure you package your items more robustly (and with more padding such as bubble wrap) to stop such a delicate item getting broken. I am inclined to ask for a refund as I had to buy my brother another Christmas present because I did not feel happy presenting him with such a mess. I have taken photos as evidence if you so require. Thank you. Sarah”

Helpful Report

Posted 7 years ago

Hi Sarah I am sorry to hear that your parcel arrived damaged. Unfortunately this is the first I have heard about this problem so I have not been able to resolve this sooner for you. If you would like to email me directly on admin@beerhunter.co.uk with photos of the damage I will be more than happy to look into this further for you. Thanks Paula

Posted 7 years ago

“Items arrived promptly and packaged well. Customer services were brilliant in dealing with a query I had regarding my order, despite it being over the busy festive period. I would highly recommend Beerhunter, and will certainly be ordering from them again in the future.”

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Posted 7 years ago

“Hassle free service 👍”

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Posted 7 years ago

“Bought as a present for my son-in-law who was delighted with it.”

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Posted 7 years ago

“I ordered some gin for Christmas. Website said it would arrive before Christmas. Unfortunately it will not, but their customer service in my opinion (28 years in front of house catering) was amazing! Thank you for your help and calling after my email. Will use your service again. Happy Christmas Marc”

Helpful Report

Posted 7 years ago

“Missing items out of the order, spoke with "customer services" who have tried to put it right but still missing part of my order. Basically I have paid £38.45 for a standard bottle of Hendricks Gin and a tacky cardboard box. Will not be using Beer Hunter again.”

Helpful Report

Posted 7 years ago

Hi Jim I am sorry you are not happy with your order, As soon as you notified my colleague of the issue with the original order I sent out the missing items immediately which arrived and were signed for. I will send these details on a separate email. If you are missing something else please could you respond to my email . Thanks Paula Beerhunter

Posted 7 years ago

“Came exactly when they said, brill”

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Posted 7 years ago

“didnt think it was value for money. could have bought the same bottle of kracken for £23.50 in tesco,s means ive litterally spent almost £20 on 2 bottles of cola and a wooden box.”

Helpful Report

Posted 7 years ago

Hi Jacqui, I am sorry you are not happy with your order, I will email you regarding this to see what you were not happy with and see what can be done to help with this issue. Thanks Paula Beerhunter

Posted 7 years ago

“Excellent customer service. So pleased with the service i received. I will definitely be shopping with Beer Hunter again, cannot recommend them enough and great christmas gift boxes. Thank you”

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Posted 7 years ago

“Great choice of beers and good prices. There was an issue with the courier damaging package but Paula at Beer Hunter was absolutely brilliant in putting things right for me. I will definitely be shopping here again!”

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Posted 7 years ago

“Very easy to navigate website and a lovely gift package or two selected and received with thanks although sad to see logo'd tape so close to xmas when its a gift :-(”

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Posted 7 years ago

“Easy ordering, quick delivery & at a reasonable price. Only one problem, one of the bottles leaked! (the cap must have been loose). The box was well packaged so the cardboard soaked it up. Would order from here again.”

Helpful Report

Posted 7 years ago

Beer Hunter is rated 4.5 based on 2,526 reviews