Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.42

4.4 Rating 2,022 Reviews

85 %

of reviewers recommend Beer Hunter

4.4

Based on 2,022 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a good variety but completely different to what was promised in the description. I ended up with whiskey instead of vodka, only got one gin and one rum, and there are barely any mixers included.”

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Posted 2 years ago

“A week after purchasing, my order was processed. No communication regarding a delay. No response when enquiring about delay.”

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Posted 2 years ago

“I placed an order for some German beer. One of the boxes was a mixed box of 12 that I bought as a Christmas for someone. It said it comes with a free glass and bottle opener, these never came which was a shame really as it would of made a nice Christmas present. I did contact customer service about this being missing and was told they would be sent out right away, still nothing has been received. Would have given 4 stars had I received the glass and bottle opener with my order. I ordered a mixture of German beers which are all really nice and definitely a great treat for the festive season and not too expensive, cheaper than a pint of it from the Christmas markets anyway!”

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Posted 2 years ago

“Poorly let down by your delivery company. Having lost one package. 2nd has failed to arrive when due. Unfortunately you chose Hermes for this delivery which has failed to get to me again!”

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Posted 2 years ago

“Took a couple of weeks to arrive, so it was a week late for the birthday they were bought for...”

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Posted 2 years ago

“The gluten free beer was bought for a birthday present - so they haven't been drunk yet. But husband thought you had over charged me and therefore won't be purchasing again.”

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Posted 2 years ago

Hi We are sorry to hear this, we like to think our website clearly advertises our products and our prices :-) we hope you will return

Posted 2 years ago

“Disappointing that the beer shown in the photo and the glass was different as to what was delivered. However they do have a disclaimer on there site saying products may differ. Delivery took over a week.”

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Posted 2 years ago

HI Thomas Thank you for purchase, thank you for your patience and understanding

Posted 2 years ago

“Lovely gift idea but unfortunately the gift box it was in was broken and it was a present! But it arrived the day i needed to gift it!”

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Posted 2 years ago

Good Morning Jane, I see our customer service team has been in touch regarding this. Many thanks, Kieron

Posted 2 years ago

“Delivery too long”

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Posted 2 years ago

Hi Kevin Thank you for your purchase, i am sorry you felt the delivery was too long. Standard delivery is clearly advertised on the website - for future orders, please note we also offer a next working day option for all orders placed before 12 noon.

Posted 2 years ago

“Paid extra for a card which the recipient didn't receive. Other than that, everything was in order.”

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Posted 2 years ago

Hi Marijn, We are so sorry to hear the gift card was missing from your purchase. I can see Customer Services have been in touch following your review as we had no been made aware prior to this.

Posted 2 years ago

“I expected more variety to be honest. The picture suggested a Weissbier and the famous Berliner Weisse. I got the usual beers you get everywhere, three bottles of the same brand.”

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Posted 2 years ago

Hi, I am sorry to hear there is an issue with your order. I can see Customer Services have contacted you

Posted 2 years ago

“Positives were price of product and ease of ordering, also great variety of products. Negatives, paid nearly £5 for delivery of 3-5 days and was 7 days before I received it, communication was slow and couldn’t change delivery address with supplier. Great product at a good price but supply chain could be improved.”

Helpful Report

Posted 2 years ago

Hi Gary I am sorry you experienced a delay in your order being delivered. I can see there has been communication with yourself and Customer Services. Thank you for your patience and your purchase

Posted 2 years ago

“Very much enjoyed but as it was for a Father’s Day gift,a gift box option would be nice for presentation”

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Posted 2 years ago

Wonderful to hear - thank you

Posted 2 years ago

“Gemma from beer hunter very helpful and nice, awful delivery (dpd) and lack of communication otherwise.”

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Posted 2 years ago

Hi thank you for your feedback. Im sorry to hear you had a bad experience with the courier

Posted 2 years ago

“It wasn't delivered on the first working day after order but the gift was fine.”

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Posted 2 years ago

Hi Michael - thank you for your purchase and your review, I can see your order was placed over the bank holiday weekend (Saturday 29th May) when the office was closed. Your order was processed on the Tuesday when the office was open and delivered the next working day - Wednesday :-)

Posted 2 years ago

“Good product and good delivery but I paid for it. Having purchased 24 where I mistakingly thought I had purchased 48 hence thought this was an amazing deal at £1 a can I was actually paying £2 a can (330ml). This was my error, but to add to my disappointment I then noted at my local M&S that the same product is available at £1.25 a can (and not on offer). I am all for making a profit but this is way over the top and makes the offer of free delivery a joke.”

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Posted 2 years ago

Hi Stuart. We are sorry to hear of your disappointment. I can confirm all our products are clearly advertised on our website prior to being ordered.

Posted 2 years ago

“Well the beer I ordered and got is Brewdog Jack Hammer IPA 440ml at 7.2% ABV. Excellent. Decent price. Quick delivery. Steve Riches, Northampton, UK.”

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Posted 2 years ago

Thanks Steve! excellent choice of beers - we hope they are being enjoyed

Posted 2 years ago

“Ordered 12 beers only 9 turned up, packaging inside was a green garden waste bag. Not sure how the 9 beers made it to me unbroken”

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Posted 2 years ago

Hi Shaun, We apologise again for the way in which your order was delivered and can confirm a complaint has gone into the Couriers. I can see Customer Services have been in touch regarding this prior to your review.

Posted 2 years ago

“I paid a little bit extra for next day delivery, and great it came this time on time. But when you offer a free glass as if you order in the next few days you will get, and when delivered did not come. This happened last time I made a order. This time I ordered Budweiser budvar with the promise of a extra gift, and yet again no gift. If you offer a gift you should make sure you should send it.”

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Posted 3 years ago

Good Morning Leigh, I believe Customer Services have spoken to you this morning, and we are rectifying this for you. We apologise again for the inconvenience this has caused

Posted 3 years ago

“Decent price for starter pack. Offers of free delivery were false. Tried to make contact through website to discuss and arrange refunds for delivery and still heard nothing back. Unlikely to use again.”

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Posted 3 years ago

Good Morning Craig, thank you for your purchase, I can see Customer services have been in touch with you.

Posted 3 years ago

Beer Hunter is rated 4.4 based on 2,022 reviews