Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 842 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company and a fast delivery .. thanks 👍”

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Posted 3 years ago

“I live in Perth Western Australia, the bearing I needed wasn’t available anywhere in Australia, so searched the part number and bearings online came up, and Gill was able to help with the bearing I needed, I will be going through them again for any hard to find bearings.”

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Posted 3 years ago

“Simple to order and quick delivery is excellent service”

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Posted 3 years ago

“Great service. Bought a very inexpensive bearing online, but although showing in stock when purchased, the item was out of stock. Within 24 hours I received a phone call to discuss alternatives. Once selected the alternate bearing was shipped that day. Quality products, backed up by superb customer care. Will definitely use again.”

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Posted 3 years ago

“Very good product for what i needed it for”

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Posted 3 years ago

“Great value and very prompt service.”

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Posted 3 years ago

“Bearings of excellent quality, reasonably priced and arrived next day”

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Posted 3 years ago

“Great website, real easy to find the right bearing, for the best price”

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Posted 3 years ago

“Does exactly what it says on the tin...”

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Posted 3 years ago

“Item exactly as described, just what I needed. Delivered very promptly. Many thanks.”

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Posted 3 years ago

“Excellent for price and prompt delivery. Good range of products. Very satisfied with my brief dealing with the company and will return in future”

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Posted 3 years ago

“Great service, quality bearings used to service my telescope mount, all fitted as they should, absolutely no problems, thank you to Gill for getting on the phone when I missed her email.”

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Posted 3 years ago

“Ordered Thursday evening, payed for !st class post but not despatched until the following Tuesday, arrived Wednesday. The Royal Mail did their bit.”

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Posted 3 years ago

Hi Michael, Without knowing the full history given the staff that would've dealt with your query are not in the office today, I would assume that we never had stock of your item in our warehouse, therefore having to order the part in before sending out to you. You should have been notified of this delay so I can only apologise if that did not happen. Many thanks for taking the time to review. Kind regards, Craig.

Posted 3 years ago

“Good quality bearings. Helpful staff who sort my queries quickly.”

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Posted 3 years ago

“My order godt cancelled without any information, or pre notice, to solve problem with order. So not very happy, since i needed the bearings for a m32 gearbox. Had to order from an EU contry (France) instead. I live i Denmark.. Is this because of Brexit? :(”

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Posted 3 years ago

Hi Niels, You are quite correct, Brexit is an issue that has meant it is now increasingly difficult to conclude orders to EU countries. My colleague emailed you on 08/10/21 to request required details we need to complete the order to the EU. We have no other option other than to cancel the order if we don't receive that information. It's a situation we wish not to be in, however it is our only option given the Brexit decision. Kind regards, Craig.

Posted 3 years ago

“Good service. Got what I wanted.”

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Posted 3 years ago

“One of the bearings was out of stock so offered an upgraded alternative and bearings delivered next day - fantastic service & great OE bearings”

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Posted 3 years ago

“great service fast and staff very help full great”

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Posted 3 years ago

“Quick service easy to use site”

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Posted 3 years ago

“Excellent service very prompt felivery”

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Posted 3 years ago

Bearings-Online is rated 4.8 based on 842 reviews