Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 843 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 17th April 2025

Anonymous

Anonymous // 01/01/2019

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“After searching on line for a specific type of grease your site said it was in stock and available for 48 hour delivery. Great. I needed it for the following weekend because my motorhome was going in for a full chassis service. No. A day later I got an email saying it wasn’t in stock and would be 7-10 days! 14 days later still nothing! So after I contacted YOU, you finally sent some grease out that is the same but the waterproof version. I wasn’t offered this initially! Not great service and I’ll not be using you again in the future. A S RICHARDS.”

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Posted 3 years ago

Hi Antony, Thanks for your feedback as this is always useful to hear. As you may understand, our stock is fast moving and with the way our system works, we have situations from time to time where items are out of stock but still on the website. In defence of our online team, the 7-10 days they quoted will be business days (they should have explained that) therefore including weekends the stock would take up to 14 days as they've stated before being able to send out. Can only apologise for the mix-up, as you can see from the other reviews we have a high standard of customer satisfaction so happy to be of service going forward. Many thanks for the order and best of luck, Craig.

Posted 3 years ago

“they have what i need and its good service”

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Posted 3 years ago

“amazing store good avability, with top tier customer service!”

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Posted 3 years ago

“Great website, quick delivery, unfortunately, the wrong item ordered, following a tel-com with an extremely knowledgable chap, who said he'd have done exactly what I did, I returned the Item, with good email comms from the company, all in all, a very positive experience.”

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Posted 3 years ago

“Excellent fast service .and good prices”

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Posted 3 years ago

“Excellent service and price.”

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Posted 3 years ago

“PERFECT - was ok”

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Posted 3 years ago

“Find the bearing I was looking for a very easily ordered and was delivered a couple of days later spot on thanks”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Quick delivery does just what I want”

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Posted 3 years ago

“Very good service. Will use again”

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Posted 3 years ago

“Great service and a good selection of products. I ordered bearings for a food blender, they showed up within two days and fitted perfectly.”

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Posted 3 years ago

“Very good service and the best price I could find, can't ask for anymore”

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Posted 3 years ago

“Very good service. Very quick delivery. No problems.”

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Posted 3 years ago

“Great delivery time”

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Posted 3 years ago

“Goods turned up promptly good quality and cheaper than if i had driven 20 miles to my local supplier i used to use.”

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Posted 3 years ago

“Much cheaper than any other website, shipping was worth the wait”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Superb quality products backed up with excellent service”

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Posted 3 years ago

“This bearing suppliers have top quality bearings at fantastic low prices. Fast efficient ordering online combined with a delivery service within days of ordering your requirements.”

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Posted 3 years ago

Bearings-Online is rated 4.8 based on 843 reviews