“Great customer service, Fast delivery and delivery driver was very helpful. Only reason didn’t give 5* was because there wasn’t a voucher code available for discount on large orders. Would defiantly order from them again!”
“The product was fine, the delivery driver was an absolute rude, incompetent, inpatient horrible man. He was rude to my disabled mum, left the package on the kerbside and walked off whilst trying to speak to him. Considering delivery is £25 you’d think the delivery driver would have had some manners! I’d never order again, even tho the product is good, the delivery was absolutely awful. A real shame. He also dropped the SHOWER screen off the pallet and said “oh it’s nothing””
Good Afternoon,
We are sorry to hear about your experience with our delivery partners driver. As you can imagine it is not in our best interest for scenarios like these to occur. If you would like to send us a description of what has happened to customer.service@bathroommountain.co.uk we can happily pass on your feedback to our delivery partners.
We certainly hope the project has gone well, if you need anything else from our team please let us know.
Kind Regards
“Excellent service. Choice of delivery dates given and courier delivered on the day. Mirror double packaging would withstand much misuse. Well pleased.”
