Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Bathquest

4.7

Based on 215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 15th August 2023

ALLAN M

Bathquest 5 star review on 14th November 2022

John S

Bathquest 5 star review on 20th March 2022

Margaret R

Anonymous

Anonymous // 01/01/2019

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“Excellent Service. The original bathroom cabinet , glass was broken, they arranged a replacement immediately.”

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Posted 5 months ago

“Excellent quick service thank you very much”

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Posted 6 months ago

“Great company to deal with... fantastic service and very competitive price. Highly recommended.”

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Posted 6 months ago

“Very quick delivery as stated”

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Posted 6 months ago

“I have informed you that I paid twice but you still haven’t refunded the money!!! Please contact me about this Your service and delivery were excellent”

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Posted 6 months ago

“Website was easy to navigate and ordering process was very efficient. Order was received in timescale stated and we were kept informed about it throughout the transit time. Unit is waiting to be installed by a qualified plumber so unable to comment on the item purchased itself.”

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Posted 6 months ago

“Very helpful and responsive”

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Posted 6 months ago

“All good with bathroom cabinet and delivery. Many thanks”

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Posted 7 months ago

“Very prompt service, easy to deal with, and very good prices. Would use again.”

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Posted 7 months ago

“It was very easy to navigate the Bathquest website. Prices were very competitive. The delivery was quick and we were kept inform re the delivery date. Our item was delivered on time and it was securely packed. As yet we have not used this item as we have to wait for our engineers to install.”

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Posted 7 months ago

“Great price and quick delivery”

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Posted 7 months ago

“Whilst I was happy with the price of the product the delivery was a week late (due to courier issues) i am a tradesman who will not be purchasing from you again as this lateness has cost me money and damaged my reputation due to having to rearrange an appointment. This could have gone so much better. On top of this, the box carrying the salt tablets was damaged and the tablets were opened and spilling salt in the box.”

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Posted 7 months ago

Hi, We do apologise about the courier in this instance, very few take the 30kg weight and we do instruct them how to handle the items correctly. Regards Kevin Bathquest

Posted 4 months ago

“Excellent product that was delivered earlier than expected.”

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Posted 7 months ago

“Arrived very quick, just what I wanted super !”

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Posted 8 months ago

“Excellent customer service, my order was delivered quickly and was exactly as described. Would definitely use again, and highly recommend Bathquest.”

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Posted 8 months ago

“So far so good. Ordering slick. Item delivered on 7th day. Only critique, would have liked warning of delivery date. Fortunately as it was early morning I was still at home getting ready for work. Cabinet still to be installed - can review quality at a later date.”

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Posted 8 months ago

Hi Christine, We do ask that all couriers book in a delivery or provide tracking and apologise if this one slipped through the bet. Regards Kevin Bathquest

Posted 4 months ago