Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

Name: Bathcenter.co.uk (Total Bathroom Supplies Ltd)
Address: unit 22, , chesterfield, chesterfield
Rating: 4.60

4.6 Rating 1,358 Reviews

92 %

of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)

4.6

Based on 1,358 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Bathcenter.co.uk (Total Bathroom Supplies Ltd) 5 star review on 28th April 2022

Anonymous

Bathcenter.co.uk (Total Bathroom Supplies Ltd) 5 star review on 15th September 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick ordering”

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Posted 2 years ago

“Seems good ut we will wait and see”

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Posted 2 years ago

“Happy but not delivery charges”

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Posted 2 years ago

Hi Susan, Im sorry to hear you werent happy with our delivery charges, all our delivery charges are displayed on the product page and during checkout but i will endeavour to make them clearer for future users. Also due to the current fuel costs most deliveries cost us more than the amount we charge. Kind regards Martin Bathcenter

Posted 2 years ago

“Was just a little disappointed and worried about the lack of bath packaging.”

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Posted 2 years ago

We use specialist carriers so the items are handled with care and should never arrive damaged, if you have any problems though we will exchange any damaged items immediately.

Posted 2 years ago

“We were happy with the timespan of the bath being delivered. However, we were not notified of delivery, but fortunately someone was in. The delivery driver was very curt, when I asked for the bath to be delivered to the back garden he replied he could only deliver to the front door. As I'm 68yr old frail woman, I thought he was being disrespectful, he did however put it inside the front door. Hence the 3 stars was no notification and poor service.”

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Posted 2 years ago

“First order - brilliant. Checked the details, speedy email response, quick shipping. Second order - chaos. Rang me to confirm delivery day, didn’t appear. I had to ring them, gave me another date, didn’t deliver, turned up with no notification when I could have been out!”

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Posted 3 years ago

“Hi, Our toilet arrived safely, but the flush valve was faulty. Been assured another has been sent, but that was a week ago now. Very friendly, but would rather have a working loo. 🤷🏻‍♀️”

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Posted 3 years ago

“Struggled a little with the communication around the delivery, else all was fine with the product.”

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Posted 4 years ago

“Did not get an email to say they were delivering our basin and toilet but, luckily, we were in when the delivery lorry turned up. The items were extremely poorly packaged. In cardboard boxes but no bubble wrap inside, in fact nothing at all. Just the item, loose inside a box. How nothing was damaged is a miracle. All the items were there, no shortages, which is a positive. But the lack of communication, especially a delivery date, means that i doubt i would use again.”

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Posted 4 years ago

“Fair priced items, unfortunate somewhere along the lines the delivery address got changed, not my end I must add. Product meets all expectations nice and unobtrusive.”

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Posted 4 years ago

“Bath panel lasted a fortnight after installation, splitting and looking unsightly. The ones that these were to replace have been left outside for 3 months in all weathers and have not split or cracked. I purchased replacements elsewhere as I didn't have the time or inclination to get into a row over them. They are advertised as being waterproof and simply aren't. .”

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Posted 5 years ago

Im sorry you had an issue with this panel, although it appears to have been installed incorrectly, the bottom plinth should go behind the main panel, not in front.

Posted 5 years ago

Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.6 based on 1,358 reviews