Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,520 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastically responsive staff, very knowledgeable. Bag arrived super quickly, very happy with the service and quality of the product.”

Helpful Report

Posted 3 years ago

“Being new to the Double bass, and having to find a decent supplier of parts, I did the right thing and did a lot of looking on the old interweb, and found Bass Bags, read the reviews, the fellow then thinks, yep let's give these guys a shot, the prices are very comparative, the service is excellent, and the fellow is getting poorer, thanks guys”

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Posted 3 years ago

“Helpful customer service, competitive prices and quick delivery. Thank you!”

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Posted 3 years ago

“Heloow I recieved my acoustic Bass String set Innovation You sould know and you sould tell your customers , in the post ofice in Madrid Spain they want to charge me $48, 53 € for Taxes of importation. So, for a set of string you charge me 120 an the customs is 48, 53 I´ll let you know but I am not sure definetly if I want to by the strings on that money thanks”

Helpful Report

Posted 3 years ago

Hi Javier, Since the UK left the EU we have put a notice on our checkout for non-UK customers informing them that they will have to pay VAT in their country and possibly import tax. We have not charged you UK VAT on your order which means that you have purchased the strings cheaper than you could if you were a UK resident.

Posted 3 years ago

“My Spirocore Double bass strings came 3 days earlier than promised and sound amazing.”

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Posted 3 years ago

“Excellent customer service. We had a problem with a faulty cello bow and Bass Bags were lovely and responded and replaced it really quickly.”

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Posted 4 years ago

“Extremely fine service - Extremely good value - Many thanks -”

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Posted 4 years ago

“Brilliant service. Bow ordered not available but I was quickly contacted with an alternative at the same price, which was delivered very quickly. A very happy bass player!”

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Posted 4 years ago

“Very easy to buy from, good prices with prompt delivery and well packed. Violin 1/2 bow as described and works well. I wholly recommend this company and will buy from them again. Thanks Bass Bags”

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Posted 4 years ago

“Well made, high quality leather work, looks good in use and promptly delivered. Worth the money and I will be using it for years. Recommended!”

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Posted 4 years ago

“Excellent product! Great price and and very easy transaction with fast delivery! What more could you want!!! Cheers!!!!”

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Posted 4 years ago

“Bass Bags is my go to store for anything string related. This time I bought a basic French pattern double bass bow. David is always very helpful and informative, giving appropriate advice where needed.”

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Posted 4 years ago

“Called for an opinion on some double bass strings, got some great advice from one of the most helpful salesmen I've ever spoken to. Bought the strings. Very quick dispatch/delivery. 5 star service; thank you.”

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Posted 4 years ago

“Absolutely brilliant service. I cannot recomend this company enough!!”

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Posted 4 years ago

“Very quick to arrive, and although part of the order was wrong it was rectified immediately. Also, good advice given over the phone by the very friendly David. Definitely would recommend them.”

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Posted 4 years ago

“Excellent service/delivery arrived next day well packaged. Product is excellent”

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Posted 4 years ago

“Excellant value and great quick service”

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Posted 4 years ago

“I have just purchased my first cello (& accessories) from Bass Bags. They were incredibly helpful and patient with me, answering all my questions. Very happy with the Cello”

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Posted 4 years ago

“An incredible service from start to finish with help making really important decisions about my forever cello. Bass Bags delivered speedily too and I am thrilled with my brand new high end instrument and bow etc. I am over the moon, nothing was too much trouble for them.”

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Posted 4 years ago

“Prompt and professional service. Happy to support a family business. I will definitely keep using your services. Highly recommended.”

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Posted 4 years ago

Bass Bags is rated 4.8 based on 1,520 reviews