Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,518 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Very helpful.”

Helpful Report

Posted 2 years ago

“I have bought from this seller before and as always I am very pleased with my purchase which arrived on time. Lovely violin strings. Highly recommend.”

Helpful Report

Posted 2 years ago

“On the 1/2 size bag the padding is only 12mm, not 20mm thick, and is very soft. The bow pocket as it stands is too flimsy to protect a bow but if you put the bow in the separate supplied cloth slip, and then reinforce the pocket with a strip of plywood or tubing, it will be all right. There are a lot of loose threads that will need trimming and sealing before they get caught in the zip. This bag will be fine for my purposes but if you want a bag to use on public transport you should pay a bit more for something more robust.”

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Posted 2 years ago

“Well priced and fast delivery.”

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Posted 2 years ago

“Bass bags are the only uk supplier of double bass carrying strap. Delivery was quick and efficient. Great Customer service too.”

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Posted 2 years ago

“Cheap fast and reliable.”

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Posted 2 years ago

“Exelent service from the lady that took the order, item was delivered within 2 days and very good value for the money, thank you very much. Mrs J Mason”

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Posted 2 years ago

“Premise: I live in Sardinia island (Italy). I ordered a product that is practically unavailable in all of Europe and it arrived home in just over a week. Everything perfect except for shipping and customs fees for a 10 € cable I paid a total of almost 50 €. God save the Queen and Bassbags”

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Posted 2 years ago

“Everything is great, the service is super.”

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Posted 2 years ago

“The responses I got to my enquiries, email and telecon., were great. The advice I got was more than helpful. The product (an expensive little practice amp) and delivery lived up to expectations. In a fortnight or so I'm going to place another couple of orders. Bass Bags is a proper good outfit - I'd recommend them. JL”

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Posted 2 years ago

“I ordered strings online, which was very easy and paid for them, very easy. I then found that I had ordered the wrong strings, so I emailed and received a speedy reply from Helen who sorted everything out without any fuss. The strings arrived promptly. Thanks Bass Bags, I will definitely use you again.”

Helpful Report

Posted 2 years ago

“I returned for Bassbags because my previous experience with them was good. Everything was fine. This time I made an order of 1. a cello hire package of Primavera 200 (again) and 2. an additional set of strings all delivered in one go. But what I got is the additional set of strings already put on the instrument of P200 package. This is clearly a very bad customer service this time to deny customers' request without notifying them.”

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Posted 2 years ago

“Item arrived quickly and as described.”

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Posted 2 years ago

“The website has comprehensive lists, pictures and descriptions of strings, which makes it easy to choose. The order arrived in good time.”

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Posted 2 years ago

“The bass bag I received was excellent, It arrived in time for my move, and was a really good fit for my Victorian double bass. I was a little surprised to receive it because we had quite a lot of confusion over the order, but I was very glad when it came thank you”

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Posted 2 years ago

“I have been dressing here for several years, everything is great - the service, the quality of things, a nice price tag.”

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Posted 2 years ago

“Got a decent student model cello hire several months before. It was a good service. I stopped the hire just because leaving UK.”

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Posted 2 years ago

“An issue with my order was sorted quickly and professionally by the next day.”

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Posted 2 years ago

“Superb and rapid service.”

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Posted 2 years ago

“Excellent prompt service and the Willner Piccolino is a very well designed neat little metronome”

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Posted 2 years ago

Bass Bags is rated 4.8 based on 1,518 reviews