BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,169 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,169 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered for a colleague in the UK, I am in the U.S. The ease of the website, choices and delivery amongst emails and notices of purchase and delivery outstanding.”

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Posted 1 year ago

“I ordered late and it was very important indeed that the hamper arrived the next day. I communicated via LiveChat and the person whom I spoke to went out their way to reassure me that it would arrive on time, and that they would contact the carrier (DHL) to stress how important it was. It arrived on time which was a wonderful relief.”

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Posted 1 year ago

“Would have liked to have notification that the basket was delivered and signed for”

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Posted 1 year ago

Hi Teresa, Thanks for your review. You didn't create an account, so cannot log in and see the delivery status of your order. However we do send a 'dispatched' and also a 'delivered' notification via email. You might like to check your spam folder for these? Your particular email account provider is very quick to mark emails as spam. I hope this helps. Thank you very much for shopping with us. Kind regards, Lauren

Posted 1 year ago

“The basket was delivered on time and exactly what was ordered. The recipient liked the quality of the contents and the basket itself! If I was digging for something to improve upon I’d say maybe my message for the card could have been more stylized. Overall wonderful basket and experience! Would 100% order again!”

BasketsGalore 5 star review on 22nd April 2023

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Posted 1 year ago

“The huge selection on offer made it easy to find the perfect basket for my 85-year-old mum. Payment was no problem via PayPal, and I could track the progress of the delivery online. The basket arrived on the day I had ordered it for, and my mum loved it. I will definitely be using BasketsGalore's services again.”

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Posted 1 year ago

“The basket was lovely and sure made my kids happy but I was disappointed with the delivery timeline. I had selected it to be delivered on a Thursday but the Easter basket for 2 children was delivered just this morning, 2 days after Easter morning.”

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Posted 1 year ago

Thank you so much for your review Tina. We're delighted to hear the Easter Basket made your kids happy. Regarding delivery, I have investigated this for you, as we had dispatched it for arrival before Easter on 6th April. The DHL courier system shows that the receiver used the pre-alert SMS text service to add a signature release, which requested for the shipment to be left on 11th April, if no-one was at home. This is why it wasn't sent out for delivery until that date. We apologise for any disappointment caused, and trust you will appreciate that the delivery timeline was beyond our control. Thank you very much for your feedback, and we hope that we can be of service to you in the future.

Posted 1 year ago

“My daughter lives on the other side of the World but with Baskets Galore sending gifts feels like she is around the corner.”

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Posted 1 year ago

“The 2 baskets received were just Perfect and very much enjoyed.”

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Posted 1 year ago

“My granddaughter was over the moon with her easter gift basket. Very happy.”

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Posted 1 year ago

“They make the process very easy . And remember our addresses”

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Posted 1 year ago

“Excellent product. Fast delivery. Easy experience.”

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Posted 1 year ago

“Ordered for a friend and they loved their basket x great ordering experience and delivery.”

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Posted 1 year ago

“I was impressed by the basket as ordered from Australia.”

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Posted 1 year ago

“I sent this gift to one of my work colleagues, he enjoyed the gift and the items selected.”

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Posted 1 year ago

“very helpful when I had to change my order on the fly and when I was concerned about delivery time they very quickly and efficiently followed up.”

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Posted 1 year ago

“Excellent product; even better service. Pretty much flawless from searching to delivery. 10/10 from me”

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Posted 1 year ago

“Very professional company and easy to use. Hampers are always delivered on time and are of good quality. Highly recommended!”

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Posted 1 year ago

“Fast and excellent service”

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Posted 1 year ago

“We arranged a sympathy parcel for one of our team members who lost her husband. The delivery was done on time and the customer support staff was polite and contacted us promptly for some additional information so that our delivery was made on time and to the right person.”

BasketsGalore 5 star review on 12th March 2023

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Posted 1 year ago

“The receiver of my basket was overjoyed. I am very pleased with the quality and presentation, and the timeliness of the delivery. Overall - excellent product and great service! Thank you.”

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Posted 1 year ago

BasketsGalore is rated 4.7 based on 3,169 reviews